Women in Business 2017 Awards
On Demand Contact Center
Contact Center Chief Named as Influential Businesswoman Working Solutions chief executive…
Cloud Call Centers – Better for Business & Customers
Contact-Center Outsourcing
Cloud-based call centers have a host of benefits to both the organization…
Improve Call Center Performance with Diversification
Contact-Center Outsourcing
You’ve probably heard the expression: “We have met the enemy and he…
Daughter’s Love Goes the Distance
Contact-Center Outsourcing
Running is Stacy’s passion, something she attributes to and does on behalf…
Cancer Awareness is Year-round
Contact-Center Outsourcing
Cancer doesn’t abide by any calendar. Fighting the good fight all year.
20 Years of Contact Center Solutions
Virtual Workforce Management
In an industry crowded with competitors today, Working Solutions continues to stand…
The End of The Day It’s About Trust
Contact-Center Outsourcing
Ultimately, It’s All about Trust Entrusting your customers to a service…NPS: Is It Really the One Number You Need to Know?
Contact-Center Outsourcing
How satisfied are your customers? Do you know how to truly measure…
From Backstage to Center Stage
Contact-Center Outsourcing
Volunteerism is Rewarding Work At work, Rhonda is front and center, helping…
AARP Makes Driving Safer
Contact-Center Outsourcing
Serving Others Karen is a relative newcomer to Working Solutions, but… Keeping Seniors Safe
Contact-Center Outsourcing
Karen is a relative newcomer to Working Solutions, but she’s long on…
Feeding Children Everywhere
Contact-Center Outsourcing
Doing a World of Good Ruby’s days are as long as they…