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Fact Sheet: Working Solutions

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Working Solutions Think virtual call centers, freed of bricks and mortar. Founded…

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How to Create Virtual-training Strategies that Work

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Checklist: Virtual Training For almost three decades, Working Solutions’ Tamara Schroer has…

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Retail Year-end Performance Audit

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Is your business prepared for the 2020 holiday season? The best way…

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Educating Agents

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Making Experts in your Business In the virtual classroom, proprietary management systems…

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Call Center Operations Audit

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Are you measuring the right things to perform well? Got a good…

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Onshore Ensures Greater Business Value

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Our flexible scheduling model enables contact center agents to be more productive.

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Best Way to Manage Retail

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This whitepaper briefly compares two customer service models and how well they…

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working solutions featured ovum report

Company Overview

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About Us Founded in 1996, Working Solutions began as an idea that…

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Fast and Flexible

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Moving with the Business By definition, business continuity needs to be constant.…

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working solutions featured ovum report

Ovum Report

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Making Ovum’s Enterprise Shortlist Home-based outsourcing is the future—here and now for…

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Security Vigilance

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Offering an integrated approach From professional agents to hardened infrastructure to locked-down…

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