Filter results:
woman talking on the phone to on demand contact center customer service agent

Fact Sheet: Working Solutions

Working Solutions Think virtual call centers, freed of bricks and mortar. Founded…

Download Now

illustration of checklist on computer monitor

How to Create Virtual-training Strategies that Work

Checklist: Virtual Training For almost three decades, Working Solutions’ Tamara Schroer has…

Download Now

Retail Year-end Performance Audit

Is your business prepared for the 2020 holiday season? The best way…

Download Now

working solutions university logo

Educating Agents

Making Experts in your Business In the virtual classroom, proprietary management systems…

Download Now

Call Center Operations Audit

Are you measuring the right things to perform well? Got a good…

Download Now

working solutions featured ovum report

Onshore Ensures Greater Business Value

Our flexible scheduling model enables contact center agents to be more productive.


Best Way to Manage Retail

This whitepaper briefly compares two customer service models and how well they…

Download Now →

working solutions featured ovum report

Company Overview

About Us Founded in 1996, Working Solutions began as an idea that…

Download Now

Fast and Flexible

Moving with the Business By definition, business continuity needs to be constant.…

Download Now

working solutions featured ovum report

Ovum Report

Making Ovum’s Enterprise Shortlist Home-based outsourcing is the future—here and now for…

Download Now

Security Vigilance

Offering an integrated approach From professional agents to hardened infrastructure to locked-down…

Download Now

Core Competencies

Based in Plano, Texas, Working Solutions uses professional, U.S.-based agents who work…

Download Now