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Fact Sheet: Working Solutions

Working Solutions Think virtual call centers, freed of bricks and mortar. Founded…

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How to Create Virtual-training Strategies that Work

Checklist: Virtual Training For almost three decades, Working Solutions’ Tamara Schroer has…

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Retail Year-end Performance Audit

Is your business prepared for the 2020 holiday season? The best way…

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Educating Agents

Making Experts in your Business In the virtual classroom, proprietary management systems…

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Call Center Operations Audit

Are you measuring the right things to perform well? Got a good…

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Onshore Ensures Greater Business Value

Our flexible scheduling model enables contact center agents to be more productive.

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Best Way to Manage Retail

This whitepaper briefly compares two customer service models and how well they…

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Company Overview

About Us Founded in 1996, Working Solutions began as an idea that…

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Fast and Flexible

Moving with the Business By definition, business continuity needs to be constant.…

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working solutions featured ovum report

Ovum Report

Making Ovum’s Enterprise Shortlist Home-based outsourcing is the future—here and now for…

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Security Vigilance

Offering an integrated approach From professional agents to hardened infrastructure to locked-down…

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Core Competencies

Based in Plano, Texas, Working Solutions uses professional, U.S.-based agents who work…

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