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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Recruiting, Education, and Development

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A focus on agent recruitment, education, and development helps you achieve the…

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Overview of Operations

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Working Solutions drives efficiency, increases sales, and positions your business for a…

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Interaction Model

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Your customers expect a good brand experience regardless of situation or time…

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Benefits and Solutions

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Our solutions are designed to be flexible—maximizing growth opportunities and managing day-to-day…

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Fact Sheet: Working Solutions

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Working Solutions Think virtual call centers, freed of bricks and mortar. Founded…

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How to Create Virtual-training Strategies that Work

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Checklist: Virtual Training For almost three decades, Working Solutions’ Tamara Schroer has…

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Retail Year-end Performance Audit

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Is your business prepared for the 2020 holiday season? The best way…

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Educating Agents

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Making Experts in your Business In the virtual classroom, proprietary management systems…

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Call Center Operations Audit

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Are you measuring the right things to perform well? Got a good…

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Onshore Ensures Greater Business Value

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Our flexible scheduling model enables contact center agents to be more productive.

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Best Way to Manage Retail

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This whitepaper briefly compares two customer service models and how well they…

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Company Overview

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About Us Founded in 1996, Working Solutions began as an idea that…

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