Here are just a few of the clients that we’ve served in the past 26 years.
Scalable Retail and Ecommerce BPO Solutions
24/7/365 access to expert agents
Fast, systematic issue resolution
Expert technical support
Schedule changes and refunds
Sales and Services
Boost revenue with expert upselling
Maximize seasonal and promo events
Capture more online/phone sales
Compatible with existing billing systems
Acquisition and retention campaigns
Loyalty and rewards program management
Email engagement campaigns
Success Story: Scalability in Action
With the holiday season approaching, a major retailer needed to expand online and phone support. But in New York City, local specialists were hard to find and prohibitively expensive. Our virtual, on-demand model delivered a team of specialized agents just in time for the holiday rush.