Empower Agents, Enhance Service: Agent Education Toolkit
Filed under: Success Story
Learn how our agent education program accelerates onboarding and performance.
Meet Our PROs: Excellence in Customer Service
Filed under: Success Story
Discover how our agents elevate customer experiences.
Bark Up the Right Tree: Elevate Your CX with BPO Expertise
Filed under: Success Story
Discover how BPO services can transform your customer experience and drive satisfaction.
Transforming Intuit’s Small Business Customer Experience
Filed under: Success Story
See how we enhanced Intuit’s customer service and operational efficiency.
Consumer Services Case Study: Elevating Senior Care Customer Experiences
Filed under: Success Story
How Working Solutions improved lead qualification and customer experiences in senior care.
Achieving Service Excellence through AI and Human Collaboration
Filed under: Success Story
A client needed to reduce human-handled customer interactions by 40%.
Pet Technology Case Study: Transforming Customer Service and Boosting Satisfaction
Filed under: Success Story
A pet tech provider’s customer service transformation achieved a 90% CSAT score.
Revolutionizing Pet Pharmacy Customer Service: A Success Story
Filed under: Success Story
A transformation tale of customer service excellence in the veterinary pharmacy industry.
Elevating Automotive Customer Service: A Case Study of Connectivity and Excellence
Filed under: Success Story
Explore how innovative support solutions transform automotive customer service excellence.
Airline Travel Case Study: Resolving Historic Customer Support Backlog
Filed under: Success Story
A national airline managed a customer service crisis with Working Solutions.
Sabre Case Study
Filed under: Success Story
Working Solutions successfully supported travel client during times of growth and transition.
BioTel Case Study
Filed under: Success Story
Transition patient interactions to Working Solutions so BioTel can train internal staff.