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Executive Insight: Working Virtually for 24 Years

For CNN, chief executive Kim Houlne of Working Solutions shares her insight for work-from-home success, which is vital today for remote workforces.

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Kim Houlne CEO Working Solutions featured in CNN

Working Solutions in the News

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Applying Hard-earned Lessons in Tough Times

Chief executive Kim Houlne draws from past experience to overcome today’s challenges of the pandemic and economic uncertainty in her CEOWorld Magazine op-ed, Courage in the Face of Uncertainty: Five Lessons for Today’s CEO. Read more.

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Performing during the Pandemic – and Beyond

Contact center industry leader Kim Houlne believes a blended workforce offers options for customer service in How to Make Work Work Again, appearing in Contact Center Pipeline. Read more.

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Pandemic + Hurricanes = Double Trouble

In the Contact Center World piece, As the Pandemic Continues: Is Your Customer Service Ready for Hurricane Season?, customer-service expert April Wiita advises being doubly prepared. Read more.

customer think logo with hurricane about to hit Florida

“Prepare, prepare, prepare.”

That’s the battle cry for businesses trying to weather the dual threats of the coronavirus pandemic and an active and potentially severe hurricane season, says Kim Houlne, Working Solutions chief executive in a post on CustomerThink. Read more.

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