Kim Houlne, who founded Working Solutions 20 years ago, spoke to entrepreneurs at Chase for Business Conference in Dallas.
A forerunner in remote contact center solutions, Working Solutions made virtual work viable.
“These Are the Best Part-Time Jobs You Can Do From Home.” It cites a survey of almost 1,100 parents by FlexJobs and the demand for remote jobs.
Working Solutions President and Chief Executive Kim Houlne wins the 2015 Stevie® Awards for Women in Business for Lifetime Achievement.
Chief marketer Gail Rigler spoke on “generating a customer-first culture” at the recent Incite Group’s Customer Service Summit.Her Expertise
High tech or high heels. Makes no difference to agent Paula. After providing tech support for customers of software and computer companies, she switched to servicing consumers of women’s clothing. “I thought shoes and handbags would be a breeze compared to tech support.” Not always, given high fashion. Still, “service is what it’s about”—be it networks or new wave.
Glassdoor gives people the pros and cons about a workplace. We earned its “Open Door” badge, which speaks to our transparency as a company with which to work and do business.
It’s worth knowing that employees and agents like working for us—with about a 90% recommend rate. And that feeling comes through when they’re serving clients and their customers.