For CNN, chief executive Kim Houlne of Working Solutions shares her insight for work-from-home success, which is vital today for remote workforces.
In the Contact Center World piece, As the Pandemic Continues: Is Your Customer Service Ready for Hurricane Season?, customer-service expert April Wiita advises being doubly prepared. Read more.
That’s the battle cry for businesses trying to weather the dual threats of the coronavirus pandemic and an active and potentially severe hurricane season, says Kim Houlne, Working Solutions chief executive in a post on CustomerThink. Read more.
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