For CNN, chief executive Kim Houlne of Working Solutions shares her insight for work-from-home success, which is vital today for remote workforces.
Chief executive Kim Houlne draws from past experience to overcome today’s challenges of the pandemic and economic uncertainty in her CEOWorld Magazine op-ed, Courage in the Face of Uncertainty: Five Lessons for Today’s CEO. Read more.
In the Contact Center World piece, As the Pandemic Continues: Is Your Customer Service Ready for Hurricane Season?, customer-service expert April Wiita advises being doubly prepared. Read more.
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