How to Scale Customer Service During Busy Seasons
Filed under: Infographic
Six tips to providing customer service coverage during peak seasons.
5 Ways to Reduce Customer Service Costs
Filed under: Video
Five ways to reduce customer service costs without sacrificing quality.
In-House vs. Outsourced Customer Service Cost Comparison
Filed under: Infographic
Explore the cost differences between in-house and outsourced customer service.
Working Solutions Shares 27 Years of Experience in Perfecting Hybrid Working
Filed under: Video
April Wiita joins HFS Research for a Hot Vendor Fireside chat.
Crafting the Perfect Recipe for Outstanding Customer Service
Filed under: Video
What’s in our secret sauce for delivering outstanding customer experiences?
The Latest Trends in Travel from our Agent Team
Filed under: Infographic
Working Solutions helps you stay ahead of the curve on travel trends.
How to Find and Retain CX Talent
Filed under: Infographic
Working Solutions leaders share their tips to find and retain CX talent.
2023 CX Trends
Filed under: Infographic
A robust guide to help optimize your 2023 customer experience.
How to Create an Unmatched Customer Experience, like Amazon
Filed under: Infographic
5 key takeaways from Amazon’s CX to improve your customer service strategy.
Benefits of On-Demand Virtual Customer Service
Filed under: Infographic
Reduce costs and increase revenue while still providing excellent CX.
CIOCoverage Chooses Working Solutions as One to Watch
Filed under: Collateral
Listed in the Top 10, Working Solutions provides outsourced, on-demand CX services.
Your Ultimate Guide to Customer Experience Strategy
Filed under: E-Book
A seamless customer experience makes all the difference in your business’ success.