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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Working Solutions Tops FlexJobs’ 2024 List – A Decade of Consistent Excellence

Filed under: Video

Working Solutions’ work-life balance earns FlexJobs’s #1 company in 2024.

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AI + IA in Customer Service

Filed under: E-Book

Discover how AI + IA could revolutionize your customer service.

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Southwest Airlines Success Story

Filed under: Success Story

How we enabled a major airline to manage a customer service crisis.

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The Future of Customer Service: Contact Centers in the Age of AI

Filed under: Collateral

Contact centers are at the forefront of evolution, adapting with AI technology.

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Working Solutions Client Scorecard

Filed under: Infographic

We surveyed our clients and collected the data on our partner performance!

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Working Solutions Client Satisfaction Report

Filed under: Infographic

What our clients think of us means everything. So, we asked!

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Five Myths About GigCX

Filed under: Infographic

2,000+ experts surveyed to find the truth about on-demand contact center agents.

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Five Tips to Maximize Your Customer Service Tech Stack

Filed under: Infographic

Five tips to ensure you are maximizing your current technology.

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How to Scale Customer Service During Busy Seasons

Filed under: Infographic

Six tips to providing customer service coverage during peak seasons.

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5 Ways to Reduce Customer Service Costs

Filed under: Video

Five ways to reduce customer service costs without sacrificing quality.

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In-House vs. Outsourced Customer Service Cost Comparison

Filed under: Infographic

Explore the cost differences between in-house and outsourced customer service.

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Working Solutions Shares 27 Years of Experience in Perfecting Hybrid Working

Filed under: Video

April Wiita joins HFS Research for a Hot Vendor Fireside chat.

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