Notice!

Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

Read our blogs

Resources

Filter results:
Reset
Working Solutions logo displayed on a colorful mix of gradients

Scale Customer Service During Busy Seasons

Filed under: Infographic

Six tips to providing customer service coverage during peak seasons.

Learn More

Illustrative icon of a person and a star in a circle within a pink bubble on a purple background

5 Ways to Reduce Customer Service Costs

Filed under: Video

Five ways to reduce customer service costs without sacrificing quality.

Watch Video

Colorful illustration of scales evenly distributed in weight

In-House vs. Outsourced Customer Service

Filed under: Infographic

Explore the cost differences between in-house and outsourced customer service.

Learn More

April Wiita's portrait next to the HFS Research logo

Working Solutions Shares 27 Years of Experience in Perfecting Hybrid Working

Filed under: Video

April Wiita joins HFS Research for a Hot Vendor Fireside chat.

Watch Video

Working Solutions' Secret Sauce bottle surrounded by its key ingredients

Download our secret sauce for delivering outstanding customer experiences

Filed under: Video

What’s in our secret sauce for delivering outstanding customer experiences?

Learn More

Illustration of the earth in blue and purple, surrounded by wavy patterns

The Latest Trends in Travel

Filed under: Infographic

Working Solutions helps you stay ahead of the curve on travel trends.

Learn More

Businesswoman in conversation over phone at office

How to Find and Retain CX Talent

Filed under: Infographic

Working Solutions leaders share their tips to find and retain CX talent.

Find top-notch CX talent

2023 CX Trends

2023 CX Trends

Filed under: Infographic

A robust guide to help optimize your 2023 customer experience.

Optimize your customer experience

Illustrative man and woman wearing headsets and providing online customer support with laptops

How to Create an Unmatched Customer Experience, like Amazon

Filed under: Infographic

5 key takeaways from Amazon’s CX to improve your customer service strategy.

Improve your customer service strategy

Young Black woman sits outside a cafe and smiles at her smartphone as she makes an online purchase

Benefits of On-Demand Virtual Customer Service

Filed under: Infographic

Reduce costs and increase revenue while still providing excellent CX.

Learn More

CIOCoverage logo

CIOCoverage Chooses Working Solutions as One to Watch

Filed under: Collateral

Listed in the Top 10, Working Solutions provides outsourced, on-demand CX services.

View Document

Black woman sits in a cafe and smiles at her smartphone in her hand while holding a cup of coffee

Your Ultimate Guide to Customer Experience Strategy

Filed under: E-Book

A seamless customer experience makes all the difference in your business’ success.

On-Demand Virtual Customer Service

Contact