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Tamara Time for Business Episode 1

Filed under: Video

Tamara talks to Stacy and they provide a free tool Stacy called…

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Tamara Time for Business Episode 2

Filed under: Video

In today’s episode, Tamara talks to Jennifer about Wheel of Names at…

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Guiding Through Times of Crises

Filed under: Success Story

Ensure Continous Customer Service From natural to man-made, disruptive events are inevitable…

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How to Create Virtual-training Strategies that Work

Checklist: Virtual Training For almost three decades, Working Solutions’ Tamara Schroer has…

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Five Realities of Contact Center Customer Service Reps

Filed under: Article

There’s nothing like real-world experience to put on-demand customer service in proper…

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Retail Year-end Performance Audit

Is your business prepared for the 2020 holiday season? The best way…

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Contact Center Pipeline July 2019

Filed under: Article

Although recent reports suggest that the size and rate of growth of…

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Online Talent Platforms are Shaping the Future of Work

Filed under: Article

Say what you will about the gig economy, the concept hold high…

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5 Call Center Myths vs. Facts

Filed under: Infographic

On-demand Agents Defy Myths A recent Working Solutions survey of more than…

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The Modern-day Travel Agent

Filed under: Infographic

The Modern-day Travel Agent Is your first thought that travel agents are…

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Educating Agents

Making Experts in your Business In the virtual classroom, proprietary management systems…

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The Modern Day Travel Advisor

Filed under: Infographic

Savvy Service Experts Know What Sophisticated Travelers Expect Automated self-service travel reservations…

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