Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Scale Customer Service During Busy Seasons

Filed under: Infographic

Six tips to providing customer service coverage during peak seasons.

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5 Ways to Reduce Customer Service Costs

Filed under: Video

Five ways to reduce customer service costs without sacrificing quality.

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In-House vs. Outsourced Customer Service

Filed under: Infographic

Explore the cost differences between in-house and outsourced customer service.

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Working Solutions Shares 27 Years of Experience in Perfecting Hybrid Working

Filed under: Video

April Wiita joins HFS Research for a Hot Vendor Fireside chat.

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Download our secret sauce for delivering outstanding customer experiences

Filed under: Video

What’s in our secret sauce for delivering outstanding customer experiences?

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The Latest Trends in Travel

Filed under: Infographic

Working Solutions helps you stay ahead of the curve on travel trends.

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How to Find and Retain CX Talent

Filed under: Infographic

Working Solutions leaders share their tips to find and retain CX talent.

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2023 CX Trends

2023 CX Trends

Filed under: Infographic

A robust guide to help optimize your 2023 customer experience.

Optimize your customer experience

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How to Create an Unmatched Customer Experience, like Amazon

Filed under: Infographic

5 key takeaways from Amazon’s CX to improve your customer service strategy.

Improve your customer service strategy

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Benefits of On-Demand Virtual Customer Service

Filed under: Infographic

Reduce costs and increase revenue while still providing excellent CX.

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CIOCoverage Chooses Working Solutions as One to Watch

Filed under: Collateral

Listed in the Top 10, Working Solutions provides outsourced, on-demand CX services.

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Your Ultimate Guide to Customer Experience Strategy

Filed under: E-Book

A seamless customer experience makes all the difference in your business’ success.

On-Demand Virtual Customer Service