Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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There’s no halfway when it comes to great customer service. A business is either all in—or it’s not. That’s achieved by leaders who define success on clients’ terms and in their customers’ satisfaction. We set the industry standard for on-demand, omni-channel customer experience.

Kim Houlne

President and Chief Executive

Years before the gig economy became of age, Kim Houlne turned the idea of an on-demand workforce into an industry.…

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Cathy Metry

Chief Financial Officer

What do an agricultural co-op, residential construction and on-demand contact center services have in common? Cathy Metry, Chief Financial Officer…

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Gail Rigler

Chief Marketing Officer

Born in Brooklyn, Gail Rigler brings a New York City edge to her work. She blends street smarts with good…

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Ashok Narayanan

Strategic Technology Officer

As strategic technology officer at Working Solutions, Ashok Narayanan gets under the hood to engineer client solutions. He begins by…

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Arsalan Suhail

Arsalan Suhail

Chief Strategy Officer

Arsalan Suhail is a seasoned corporate executive with extensive experience in driving strategic- growth initiatives and globally expanding businesses. As…

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Gary Ash

Senior VP Business Development

Gary Ash serves as Working Solutions’ Senior Vice President and is responsible for Sales and Business Development. Most recently, Gary…

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Kristin Skiko

Vice President, Talent Management

Kristin Skiko pioneered practices that became standards in sourcing on-demand talent. She modified bricks-and-mortar processes to work in the virtual…

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Tamara Schroer

Vice President, Education and Development

Tamara Schroer’s passion for agent education drives client performance. “One begets the other.” As vice president of education and development,…

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April Wiita

Vice President, Program Success

As vice president of Program Success at Working Solutions, April Wiita’s title defines her work: Ensuring ever-ready, up-and-running service for…

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Tracey Sloan

Vice President, Innovative Solutions and Support

Tracey Sloan turned her high-touch employee relations degree into high-tech contact center expertise. And it happened more than 20 years…

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Billy West

Vice President, Information Technology

What’s better than Service as a Solution? Service as a Calling. Billy West, vice president of information technology, learned that 40…

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Chief Happiness Officer

Our current CHO is a 5 year old Brussels Griffon from the north eastern city of Kharkiv in the Ukraine…

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We set the industry standard.