Notice!

Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

Read our blogs

  Simple Solutions. Seamless Support. Successful Service.

Your Ultimate Partner for Customer Service Outsourcing

Retain, grow, and generate new customers by strategically outsourcing your customer service operations. Beyond an immediate improvement in the customer experience, your business will realize better management of call volume fluctuations and start hitting your all-important KPIs. Discover the difference →

Comprehensive CX

Continue focusing on revenue-generating priorities by partnering with customer experience experts and an on-demand workforce of customer service agents. A dedicated team is immersed in your brand, customers, and offerings. Feel secure your CX operations are in the best hands.

Play Video

Dedicated Expertise

Rely on the flexibility and scalability your business deserves, with 24/7 access, for multichannel customer experience support. Backed by years of experience, data, insights, and thought leadership, expert teams will help your company thrive and grow.

Play Video

Customer-First Philosophy

Be sure your customers–your most valued asset–are met with empathy, expertise, and the highest level of professionalism during each interaction. Originating in service culture, your devoted teams provide individualized support, implementing easy solutions to your complex problems.

Play Video

Components of On-Demand CX Solutions

Our customized, multichannel support solutions and professional agent workforce manage your fluctuating sales and customer service needs. With on-demand service, better engage, empathize, and delight your customers, wherever and whenever they interact with your brand.

Valued Partnerships

For over 25 years, Working Solutions has been the industry leader for on-demand contact center customer support. There’s a reason why we’re the domestic customer service provider leading brands trust. To us, every relationship—and every interaction—matters.

Don't take our word for it...

I was impressed by the rigorous training and onboarding and passing off to the operations team. It made me feel very secure that the people interacting with my customers were well prepared. This sets their clients up for success all along the way, and the results they produce are second to none.

– Director of Customer Care

With the support of the Working Solutions team, we have been able to meet the expected levels for KPIs consistently. The collaboration, adaptability, and responsiveness have all been key factors to ensure that our needs as a client and the needs of our patients/practices are met.

– Director Patient Services

For us to be successful, we need engaged partners who hold the same values that we do. Working Solutions hits all those check points. They have been extremely flexible during our relationship and are a true extension of our workforce. We value their partnership, and they are a great influence in our success.

– Sr Director Global Call Centers & Operations

Working Solutions successfully supported Sabre, the travel platform used by more than a billion people around the world during times of growth and transition.

Discover the Difference

Our DNA originates in service, and we’re so incredibly proud of our longstanding client relationships. See how our individualized support sets us apart.

Cost Savings Calculator

... Weekly call volume
... Annual cost savings over brick and mortar Contact Sales
Brick and mortar staffing FTEs ...
Working Solutions staffing FTEs ...

Get Started

Thought Leadership

Blog

How to Avoid Providing a Bad Customer Service Experience

We’ve all been there. One negative experience with a brand can affect our future relationship…

Read More

E-Book

Your Ultimate Guide to Customer Experience Strategy

A seamless customer experience makes all the difference in your business’ success…

Read More

Success Story

Customer Retention: Driving Sales and Maintaining Sales Base

When it comes to selling products and services, often a company’s focus is pursuing…

Read More

Contact