Our work-at-home contact center solutions build your business and brand—elevating customer experiences for 20 years.
Our workforce is responsive—scaling up or down to handle any situation.
We perform to your metrics—maximizing success from the front line to the corner office.
Our agents identify with your customers—providing the same quality care that they’d expect.
“Working Solutions agents were closing at a 2% to 3% higher rate than all of the other outsourcers. That meant millions of dollars in extra revenue for us.”
Give us 180 days. We’ll deliver measurably better contact center solutions. If not, we’ll pay you to make up the difference.Interested?
Occupational Sea-Change For some companies, remote workers began as retrofits of crumbing brick-and-mortar business models.…
Apply a little search engine optimization (SEO) thinking to recruit work-at-home agents.
Take a look behind the scenes at Kim Houlne, featured on upcoming KERA’s CEO series.
Repurpose on-demand talent. Don't displace it.
Life and business are best viewed from the edge. Get a good grip.
As a kid, my Dad taught me caution when working. “Careless gets you hurt.”
The bane of call or contact center services and businesses they serve? Agent attrition.
The "fluidity of the buy" is reshaping how consumers shop. Online to your doorstep.
In business, there's no such thing as unconditional love. That's for Moms, kids and dogs.
Money magazine names Working Solutions as one of the companies offering legit, at-home service work.
New site marks 20 years of success delivering on-demand solutions. How can we serve you?
Companies should focus more on culture vs. language to serve U.S. Hispanic markets.
Save $1,000s in hourly costs on contact center services. We know how—with performance measured in productive minutes.