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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Blogs

Many people walking in a crowded airport, with two women in the foreground walking with multiple suitcases

4 Tips to Improve Customer Service in Travel and Tourism

Call Center Outsourcing

Improving the customer experience is essential for any company—not just for its…

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Happy brunette woman sitting on bench outside airport, next to her luggage, waiting for flight, having phone call

Top 11 Reasons Travel Companies Benefit from Outsourcing Customer Care

Operations

A travel agency’s business growth and customer satisfaction depend on quality customer…

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Smiling young African American woman sitting at desk working on laptop taking notes in notebook, happy

How Training Customer Service Agents Virtually Can Save Time and Money and Still Deliver

Operations

Finding ways to train teams effectively and economically can be challenging for…

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Close-up shot of multiple bags of luggage piled on top of one another on an airport runway

The Most Common Travel Agent Customer Issues

Call Center Outsourcing

The holiday travel season always brings a whole set of headaches for…

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Customer Experience Optimization is Vital in 2023

Why Customer Experience Optimization is Vital in 2023 – 5 Trends You Should Know

Customer Experience

In any industry these days, customer experience is king. A seamless, consistent…

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customer service call center agent, virtual call center solutions, contact center solutions, customer service call center

5 Ways to Find On-Demand Agents

Recruiting and HR

Apply a little search engine optimization (SEO) thinking to recruit work-at-home agents.

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Young woman smiles as she holds smartphone in one hand and credit card in the other

What You Can Learn from a Big Retailer like Amazon for Your eCommerce Customer Experience

Call Center Outsourcing

If you have an e-commerce business, it’s likely you are already aware…

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What is a BPO and how do they help businesses

What is a BPO and How Can It Improve Your Customer Experience?

Call Center Outsourcing

What is a BPO? BPO stands for Business Process Outsourcer If you…

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Improve Your eCommerce Business Results.

How the 2021 Holiday Season Can Improve Your eCommerce Business Results for 2022

Marketing

As eCommerce brands begin planning for the upcoming holiday season, the most…

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Two Asian corporate businesspeople discussing business at a outdoor coffee shop

What You Need to Know to Build Thriving Client Relationships and Successful CRM

Corporate

In my role, the key to a successful client partnership is always…

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Profile of a young black man who speaks with a smile to his phone in speaker mode

The Importance of Brand Tone and Voice in Customer Service

Marketing

Are you training your customer service agents to speak to callers with…

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Middle-aged man smiles at his phone while sitting in a cafe

Why Restaurants Need Virtual Customer Service to Drive New Business

Call Center Outsourcing

Technology – and worldwide health crises – are changing the way restaurants…

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