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We do not accept applicants located outside of the United States and Canada.

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Blogs

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Revolutionizing Contact Centers: Key Findings and Strategies for Success

Customer Service Outsourcing

Working Solutions partnered with CCW Digital to sponsor a comprehensive market study…

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Working Solutions Regional Sales Director Ian Garlets talks at CCW Austin

A Glimpse into the Future of Customer Care: Trends and Insights from Customer Contact Week Austin

Future of Work

Industry leaders from across the globe gathered in Austin for Customer Contact…

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The Top 5 CX Events We Attended In 2023

Customer Experience

Customer experience (CX) events are excellent opportunities to learn about the latest…

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Navigating Peaks and Valleys: Adapting to Seasonal Demand in Healthcare Contact Centers

Customer Service Outsourcing

Optimizing occupancy rates in the ever-evolving landscape of healthcare contact centers is…

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2024 CX Trends: Embracing the Future of Customer-Centric Strategies

Customer Experience

The world of customer experience (CX) is in a perpetual state of…

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Working Solutions Client Scorecard

Customer Service Outsourcing

At Working Solutions, we take pride in being the best customer service…

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The Trust Factor: Why Live Agents Still Matter to 95% of Consumers

Customer Experience

While AI and automation are the biggest trend in customer experience, one…

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Working Solutions Client Satisfaction Report

Corporate

What our clients think of us means everything. So, we asked!

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Five Myths about GigCX

Call Center Outsourcing

Working Solutions surveyed more than 2,000 of its customer service experts. Here’s…

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Five Tips to Maximize Your Customer Service Tech Stack

Technology

Five tips to ensure you are maximizing your current technology.

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The Power of Personalization: Unlocking the 13% Opportunity for Brands

Customer Experience

In today’s hyper-competitive business landscape, delivering exceptional customer experiences is not just…

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Revolutionizing Customer Experience: Addressing the 57% Decline in Consumer Satisfaction

Customer Experience

In today’s fast-paced business landscape, customer experience (CX) reigns supreme. Customer satisfaction…

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