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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

Blogs

Illustration of four people volunteering in acts of service and kindness for the community

Celebrating 25 Years with $25,000 Donation Program

Corporate Responsibility

As part of Working Solutions’ 25th anniversary celebration, the company wanted to…

Kristin Kercheval Guides Team on a Path to Success

Corporate

It was 25 years ago when young McKesson manager Kristin Kercheval had…

Customer Service Agents and Employees Support This Year’s SU2C Event

Corporate Responsibility

The takeaway—the take-your-breath-away—of the recent Stand Up To Cancer® (SU2C) fundraiser comes…

Black store clerk and customer exchange smiles at checkout

What’s the Difference Between Customer Service and Customer Experience?

Customer Experience

When it comes to customer service versus customer experience, you already know…

Woman talking on her phone and smiling while looking out her window

What’s Missing from Your Customer Experience?

Customer Experience

Customer Experience (CX) is any type of interaction between customers and a…

Illustration of a woman working on her computer at home

Double-Digit Growth | Outside Investment Strengthens Company

Corporate

Working Solutions chief executive Kim Houlne assesses the industry’s future and her…

For Pioneer Larry Keiter, It’s All In The Data

Corporate

Larry Keiter is a collector. Be it rare coins on the beach,…

Illustration of four customer service agents communicating virtually with customers

What Does Customer Service Mean to You?

Customer Experience

We know that customer service is key to long-term business success, but…

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2021’s Biggest Brand Trend for Customer Experience – Consumer Trust

Customer Experience

Consumer trust is the most important attribute of any successful brand. And…

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Staying Close to the Front Lines

Corporate

In the past year and a half, remote work went from being…

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Never Underestimate the Importance of Empathetic Customer Service

Customer Experience

Delivering a great customer experience (CX) is undeniably essential to ensuring the…

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How to Navigate Customer Experience (CX) as Travelers Re-Emerge to Explore Destinations

Customer Experience

Travelers are on the road again, yet not everything is completely back…

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