Blogs

25 Years in Business: Caring for Clients and Their Customers

Corporate

This year marks a quarter of a century for Working Solutions as…

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fire trucks trying parked while firemen try to control wild fire for disaster recovery services from contact center solutions

Is Your Disaster Recovery Plan Ready?

Customer Experience

Disaster can strike at anytime, anywhere, so how do you prepare for…

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woman accessing on demand contact center solutions through mobile phone

Call Center Security Tips

Security

Security Fundamentals In an information-driven era data security tops the list of…

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working solutions makes ti to number 4 on flexjob list

Rising to #4 on FlexJobs’ 2021 Top 100 Companies

Call Center Outsourcing

Working Solutions ranked among the FlexJobs Top 10 as well. We placed…

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business partners working solutions and housatonic

Working Solutions Spurs Growth with Housatonic Partners’ Investment

Call Center Outsourcing

As a leader in on-demand customer service, Working Solutions today announced that…

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happy holiday over video chat

Tips to Stay Connected with Your Customers

Call Center Outsourcing

This year has been tough on businesses large and small. From retail…

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Tony Hsieh: An Inspiration in Customer Service and Life

Call Center Outsourcing

In reading about the recent passing of Tony Hsieh, two words come…

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illustration of customer service agent providing the best experience to customers

The Best Customer Care Model for Your Business

Customer Experience

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on demand contact center solutions for families using video chat to connect with loved ones

Celebrating Thanksgiving in 2020

Marketing

This year’s Thanksgiving will be different than any before—and hopefully than any…

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Why Empathetic Care is Vital for Successful Telehealth Interactions

Call Center Outsourcing

As client service professionals, we know creating a successful customer journey is…

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Blended Customer Service Offers More

Customer Experience

In our COVID-19 world, customer service shouldn’t be an either-or proposition—onsite or…

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military dad hugging his kid after being deployed

Honoring Our Military Families On Veterans Day

Call Center Outsourcing

Today, we celebrate Veterans Day and recognize and honor the work and…

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