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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Blogs

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Call Center Security Tips

Security

Security Fundamentals In an information-driven era data security tops the list of…

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man and woman at an electronic store getting exceptional customer experience for on demand service

How to Avoid Providing a Bad Customer Service Experience

Call Center Outsourcing

We’ve all been there. One negative experience with a brand can affect…

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Top 11 Reasons Travel Companies Benefit from Outsourcing Customer Care

Operations

A travel agency’s business growth and customer satisfaction depend on quality customer…

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2022 CX Trends

Customer Experience

Customer experience (CX) has changed the game in marketing, as it encompasses…

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Helping Frustrated Customers Through the Omicron Variant

Operations

The introduction of the Omicron variant, a continuation of the Covid-19 viral…

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Angie Kronlage Makes Client Success Her Calling

Corporate

In her first 13 years with Working Solutions, Angie Kronlage witnessed the…

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What Types of Services Do Call Centers Offer?

Call Center Outsourcing

Call centers can transform your business in many ways, not just by…

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How to Manage a Second Holiday Season in a Pandemic

Operations

It’s hard to believe we are heading into a second holiday season…

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The 7 Steps to Scaling Customer Service During Busy Seasons

Call Center Outsourcing

Adapting customer service coverage during peak or holiday season fluctuations is challenging…

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Knowledge Powers Our Team, According to Educator Jennifer Brown

Corporate

Living in various spots around the United States, Jennifer Brown and her…

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How Much Does It Cost to Outsource Customer Service?

Call Center Outsourcing

Ensuring your clients and customers have the best experience can be challenging.…

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Kristin Skiko Fuels Growth, One Person at a Time

Corporate

Kristin Skiko’s journey with Working Solutions began in Omaha, Nebraska in 1999.…

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