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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Blogs

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What You Can Learn from a Big Retailer like Amazon for Your eCommerce Customer Experience

Call Center Outsourcing

If you have an e-commerce business, it’s likely you are already aware…

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What is a BPO and how do they help businesses

What is a BPO and How Can It Improve Your Customer Experience?

Call Center Outsourcing

What is a BPO? BPO stands for Business Process Outsourcer If you…

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Improve Your eCommerce Business Results.

How the 2021 Holiday Season Can Improve Your eCommerce Business Results for 2022

Marketing

As eCommerce brands begin planning for the upcoming holiday season, the most…

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Two Asian corporate businesspeople discussing business at a outdoor coffee shop

What You Need to Know to Build Thriving Client Relationships and Successful CRM

Corporate

In my role, the key to a successful client partnership is always…

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Profile of a young black man who speaks with a smile to his phone in speaker mode

The Importance of Brand Tone and Voice in Customer Service

Marketing

Are you training your customer service agents to speak to callers with…

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Middle-aged man smiles at his phone while sitting in a cafe

Why Restaurants Need Virtual Customer Service to Drive New Business

Call Center Outsourcing

Technology – and worldwide health crises – are changing the way restaurants…

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Who Has the Best (& Worst) Retail Customer Service?

Customer Experience

Today’s savvy consumers are quick to praise – or condemn – brands…

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Hispanic businessman with a smartphone in his hands, texting

How Omnichannel Customer Service Provides a Seamless Experience

Marketing

Elevating your customer experience (CX) starts with seamless customer service, an ambitious…

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Beautiful smiling Black business lady chatting with coworker

Why Sales and Customer Service is the Ultimate Partnership for Fiscal Success

Sales/Growth

If your business wants to continue attracting new customers – and retain…

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Illustration of a man and a woman communicating to each other virtually

How to Create a Virtual Call Center

Sales/Growth

Business needs change rapidly in this modern world and adapting to necessary…

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Young confident Black man converses with a colleague virtually via his laptop in his home office

Ways to Improve Virtual Customer Service

Customer Experience

In any business, there’s always room for improvement. Virtual customer service is…

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What You Need to Take Your Customer Service Virtual

Customer Experience

Customer service is the foundation of a successful business. Giving those who…

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