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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Blogs

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Who Has the Best (& Worst) Retail Customer Service?

Customer Experience

Today’s savvy consumers are quick to praise – or condemn – brands…

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Portrait of Gail Rigler, Working Solutions' CMO

How Omnichannel Customer Service Provides a Seamless Experience

Marketing

Elevating your customer experience (CX) starts with seamless customer service, an ambitious…

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Portrait of Gary Ash, Working Solutions' Business Development and Sales Leader

Why Sales and Customer Service is the Ultimate Partnership for Fiscal Success

Sales/Growth

If your business wants to continue attracting new customers – and retain…

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Illustration of a man and a woman communicating to each other virtually

How to Create a Virtual Call Center

Sales/Growth

Business needs change rapidly in this modern world and adapting to necessary…

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Young confident Black man converses with a colleague virtually via his laptop in his home office

Ways to Improve Virtual Customer Service

Customer Experience

In any business, there’s always room for improvement. Virtual customer service is…

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Laptop on a table that displays a virtual video call with an older woman wearing glasses

What You Need to Take Your Customer Service Virtual

Customer Experience

Customer service is the foundation of a successful business. Giving those who…

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Young woman wearing headphones smiling at her laptop as she sits in front of a window

Customer Retention: Driving Sales and Maintaining Sales Base

Sales/Growth

When it comes to selling products and services, often a company’s focus…

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Why You Should Offer 24/7 Customer Service Support

Customer Experience

Satisfying your customer’s needs is vitally important to the success of your…

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Lessons Learned from Working Solution’s Female Leaders

Corporate

A Retrospective on International Women’s Day On a day where we honor…

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business boss and employee discussing how to improve on demand call center solutions

6 Ways to Improve Company Culture with On-demand Customer Care

Customer Experience

In an era when competition for talented workers is high and a…

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Call Center Security Tips

Security

Security Fundamentals In an information-driven era data security tops the list of…

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man and woman at an electronic store getting exceptional customer experience for on demand service

How to Avoid Providing a Bad Customer Service Experience

Call Center Outsourcing

We’ve all been there. One negative experience with a brand can affect…

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