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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Blogs

Young confident Black man converses with a colleague virtually via his laptop in his home office

Ways to Improve Virtual Customer Service

Customer Experience

In any business, there’s always room for improvement. Virtual customer service is…

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Laptop on a table that displays a virtual video call with an older woman wearing glasses

What You Need to Take Your Customer Service Virtual

Customer Experience

Customer service is the foundation of a successful business. Giving those who…

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Customer Retention: Driving Sales and Maintaining Sales Base

Sales/Growth

When it comes to selling products and services, often a company’s focus…

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Why You Should Offer 24/7 Customer Service Support

Customer Experience

Satisfying your customer’s needs is vitally important to the success of your…

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Text that reads: "Lessons learned from Working Solutions' Female Leaders: A Retrospective on International Women's Day" surrounded by flower graphics

Lessons Learned from Working Solution’s Female Leaders

Corporate

A Retrospective on International Women’s Day On a day where we honor…

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business boss and employee discussing how to improve on demand call center solutions

6 Ways to Improve Company Culture with On-demand Customer Care

Customer Experience

In an era when competition for talented workers is high and a…

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woman accessing on demand contact center solutions through mobile phone

Call Center Security Tips

Security

Security Fundamentals In an information-driven era data security tops the list of…

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man and woman at an electronic store getting exceptional customer experience for on demand service

How to Avoid Providing a Bad Customer Service Experience

Call Center Outsourcing

We’ve all been there. One negative experience with a brand can affect…

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Top 11 Reasons Travel Companies Benefit from Outsourcing Customer Care

Operations

A travel agency’s business growth and customer satisfaction depend on quality customer…

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2022 Customer Experience (CX) Trends

Customer Experience

Customer experience (CX) has changed the game in marketing, as it encompasses…

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Helping Frustrated Customers Through the Omicron Variant

Operations

The introduction of the Omicron variant, a continuation of the Covid-19 viral…

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Angie Kronlage Makes Client Success Her Calling

Corporate

In her first 13 years with Working Solutions, Angie Kronlage witnessed the…

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