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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Blogs

Angie Kronlage Makes Client Success Her Calling

Corporate

In her first 13 years with Working Solutions, Angie Kronlage witnessed the…

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Types of call center communication services

What Types of Services Do Outsourced Call Centers Offer?

Call Center Outsourcing

Call centers, or contact centers, transform your business in several ways, not…

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How to Manage a Second Holiday Season in a Pandemic

Operations

It’s hard to believe we are heading into a second holiday season…

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People on street pointing

The 7 Steps to Scaling Customer Service During Busy Seasons

Call Center Outsourcing

Adapting customer service coverage during peak or holiday season fluctuations is challenging…

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Knowledge Powers Our Team, According to Educator Jennifer Brown

Corporate

Living in various spots around the United States, Jennifer Brown and her…

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The Cost Savings of Customer Service Outsourcing

Call Center Outsourcing

Ensuring your clients and customers have the best experience can be challenging.…

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Kristin Skiko Fuels Growth, One Person at a Time

Corporate

Kristin Skiko’s journey with Working Solutions began in Omaha, Nebraska in 1999.…

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Illustration of four people volunteering in acts of service and kindness for the community

Celebrating 25 Years with $25,000 Donation Program

Corporate Responsibility

As part of Working Solutions’ 25th anniversary celebration, the company wanted to…

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Kristin Kercheval Guides Team on a Path to Success

Corporate

It was 25 years ago when young McKesson manager Kristin Kercheval had…

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Stand Up To Cancer logo

Customer Service Agents and Employees Support This Year’s SU2C Event

Corporate Responsibility

The takeaway—the take-your-breath-away—of the recent Stand Up To Cancer® (SU2C) fundraiser comes…

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Black store clerk and customer exchange smiles at checkout

What’s the Difference Between Customer Service and Customer Experience?

Customer Experience

When it comes to customer service versus customer experience, you already know…

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Woman talking on her phone and smiling while looking out her window

What’s Missing from Your Customer Experience?

Customer Experience

Customer Experience (CX) is any type of interaction between customers and a…

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