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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Blogs

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2022 Customer Experience (CX) Trends

Customer Experience

Customer experience (CX) has changed the game in marketing, as it encompasses…

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Helping Frustrated Customers Through the Omicron Variant

Operations

The introduction of the Omicron variant, a continuation of the Covid-19 viral…

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Angie Kronlage Makes Client Success Her Calling

Corporate

In her first 13 years with Working Solutions, Angie Kronlage witnessed the…

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Types of call center communication services

What Types of Services Do Outsourced Call Centers Offer?

Call Center Outsourcing

Call centers, or contact centers, transform your business in several ways, not…

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How to Manage a Second Holiday Season in a Pandemic

Operations

It’s hard to believe we are heading into a second holiday season…

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The 7 Steps to Scaling Customer Service During Busy Seasons

Call Center Outsourcing

Adapting customer service coverage during peak or holiday season fluctuations is challenging…

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Knowledge Powers Our Team, According to Educator Jennifer Brown

Corporate

Living in various spots around the United States, Jennifer Brown and her…

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Lightbulb idea to save your business money cost savings

The Cost Savings of Customer Service Outsourcing

Call Center Outsourcing

Ensuring your clients and customers have the best experience can be challenging.…

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Kristin Skiko Fuels Growth, One Person at a Time

Corporate

Kristin Skiko’s journey with Working Solutions began in Omaha, Nebraska in 1999.…

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Celebrating 25 Years with $25,000 Donation Program

Corporate Responsibility

As part of Working Solutions’ 25th anniversary celebration, the company wanted to…

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Kristin Kercheval Guides Team on a Path to Success

Corporate

It was 25 years ago when young McKesson manager Kristin Kercheval had…

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Customer Service Agents and Employees Support This Year’s SU2C Event

Corporate Responsibility

The takeaway—the take-your-breath-away—of the recent Stand Up To Cancer® (SU2C) fundraiser comes…

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