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Blogs

Social Media Is More Than Just Marketing

Marketing

In any company, the debate rages: what department “owns” social media? Should…

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Astute Solutions 2012 Customer Conference

Corporate

Last week I had the pleasure of attending the Astute Solutions 2012…

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Contact Center Solutions

Welcome to the Working Solutions Blog

Call Center Outsourcing

In his 2012 State of the Union address to Congress, President Obama…

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