Is Your Customer Service Kick-Ass?
Customer Experience
Agents Step in Where Self-service Leaves Off Normally, I don’t associate the…
Five Trends for Travel and Hospitality in 2017
Sales/Growth
Consumers are Willing to Pay for Better Customer Experience For travelers, the…
What’s Really the Best Way to Manage Retail Seasonality?
Operations
White Paper: What’s really the best way to manage retail seasonality? For…
Manage Retail Seasonality with a Flexible Workforce
Sales/Growth
Capture More Sales, Elevate Service during the Holidays with Scalable Staffing As…
How prepared are you for the holiday season?
Sales/Growth
Strategies to Capitalize on In-Store Sales While Courting More Digital Dollars The…
How far can Self-Service go?
Customer Experience
Balance between Self-Service and Customer Service Agents In the call center and…
Improving Private Equity ROI
Sales/Growth
Aggressively Improve ROI with These 5 Tips With public stock market levels…
Internet of Things Refined: Internet of Trespassers
Security
True Security Resides Everywhere. Since I work in IT, a colleague sent…
Forbes, CNBC & Yahoo Finance Report on WSOL
Corporate
Ranked in the Top 10 Companies for Remote Jobs From CNBC to…
Named Again to FlexJobs Top 100 Companies with Remote Jobs
Corporate
Increasing Value of Remote Workforce Good news never gets old. Especially when…
Partnering to Find the Best Contact Center Solutions
Call Center Outsourcing
Customize Solutions –From Sports Franchiser to Retailer Business partnerships specifically in call…
Ensuring Continuous Business Operations
Operations
White Paper: Ensuring Continuous Business Operations In business, it’s best to prepare…