Kim Houlne Featured on KRLD’s CEO Spotlight
Corporate
David Johnson Interviews Industry Pioneer Working Solutions chief executive Kim Houlne…
Reasons to Keep your Call Center Texan
Sales/Growth
Texas Call Center Solutions Maximize Business Does your company value great…
Partner with Texas-based contact center
Sales/Growth
Call center outsourcing model Our flexible business model honed over 20…
Creating Great Experiences in Sales and Service
Corporate
Ensuring Excellence in Execution Selling white-glove contact center solutions is a…
5 Steps to Proactive Customer Delight
Customer Experience
Delighting your customers is a critical component that drives your brand’s success. …
First Contact Resolution – The Foundation of Customer Experience
Customer Experience
Customer experiences are the make or break metric for contact centers. We…
Focusing on Customer Experience in Energy & Utility Industries
Customer Experience
Many energy and utility companies have considered the foundational element of their…
Hiring Contact Center Agents? Don’t Forget Multi-Lingual Markets
Customer Experience
When considering trends for customer service and how to best empower agents,…
Woman-owned Business Pioneered an Industry
Corporate
On-demand Work Benefits 10,000s of Women As it goes with some…
Workplace Reviews Influence Business Success
Operations
Companies Should listen to, learn from workers’ comments Remote workers—employees and…
Benefit of Using a Work-from-Home Contact Center Model
Call Center Outsourcing
Managing Call Volume Fluctuations Our client, Gavin at A Place for…
Working Solutions: Leader in Remote Workforces
Call Center Outsourcing
Early Adopter of the “Gig Economy” Model Much is written about…