Creating a Win-Win-Win for Call Centers, Customers & Your Bottom Line
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Companies are becoming increasingly aware of the power of customer experience, particularly…
5 Ways to Find On-Demand Agents
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Apply a little search engine optimization (SEO) thinking to recruit work-at-home agents.
How to Improve Customer Care: 10 More Tips from Our Experts
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The evidence is undeniable: The service that a business offers its customers…
Is Your Business Ready for Small Business Saturday?
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Is your business ready for Small Business Saturday? Or, perhaps more to…
Making Virtual Viable with the Right Agent Education
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With decades of experience, Tamara Schroer, vice president of Education and Development…
5 Most-read Business Blogs of 2017
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Here’s to Great Experiences in the New Year Before 2017 ends,…
Do offshore call center services benefit business?
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Politics aside, the decision to use offshore vs. onshore call center…
Building on 20 Years of Great Service
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Refreshed Brand Inspired by Clients When Working Solutions began in 1996,…
Refreshed Corporate Brand
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Refreshed Brand With more than 20 years of success, Working Solutions…
Improving Private Equity ROI
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Aggressively Improve ROI with These 5 Tips With public stock market levels…
Partnering to Find the Best Contact Center Solutions
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Customize Solutions –From Sports Franchiser to Retailer Business partnerships specifically in call…
Ensuring Continuous Business Operations
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White Paper: Ensuring Continuous Business Operations In business, it’s best to prepare…