Scale Customer Service During Busy Seasons
Filed under: Resource
Six tips to providing customer service coverage during peak seasons.
5 Ways to Reduce Customer Service Costs
Filed under: Resource
Five ways to reduce customer service costs without sacrificing quality.
In-House vs. Outsourced Customer Service
Filed under: Resource
Explore the cost differences between in-house and outsourced customer service.
Working Solutions Shares 27 Years of Experience in Perfecting Hybrid Working
Filed under: Resource
April Wiita joins HFS Research for a Hot Vendor Fireside chat.
Download Our Secret Sauce for Delivering Outstanding Customer Experiences
Filed under: Resource
What’s in our secret sauce for delivering outstanding customer experiences?
How to Find and Retain CX Talent
Filed under: Resource
Working Solutions leaders share their tips to find and retain CX talent.
2023 CX Trends
Filed under: Resource
A robust guide to help optimize your 2023 customer experience.
How to Create an Unmatched Customer Experience, Like Amazon
Filed under: Resource
5 key takeaways from Amazon’s CX to improve your customer service strategy.
Benefits of On-Demand Virtual Customer Service
Filed under: Resource
Reduce costs and increase revenue while still providing excellent CX.
CIOCoverage Chooses Working Solutions as One to Watch
Filed under: Resource
Listed in the Top 10, Working Solutions provides outsourced, on-demand CX services.
Your Ultimate Guide to Customer Experience Strategy
Filed under: Resource
A seamless customer experience makes all the difference in your business’ success.
Improve Customer Service in Travel and Tourism
Filed under: Resource
Travel has become more challenging. Offering premium customer service elevates your business.