Fact Sheet: Working Solutions
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Working Solutions Think virtual call centers, freed of bricks and mortar. Founded…
The Potential for Hybrid Customer Service after COVID-19
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How to Make Work Work Again It’s mind-numbing how much is being…
New Lessons for Online Selling in a Time of Virtual Commerce
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Because of the pandemic, online selling has become the sole option for…
Tamara Time for Business Episode 4
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On this episode we feature a new great tool to engage your…
Tamara Time for Business Episode 3
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Tamara explores a tool for engagement called Nearpod at nearpod.com
Tamara Time for Business Episode 1
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Tamara talks to Stacy and they provide a free tool Stacy called…
Tamara Time for Business Episode 2
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In today’s episode, Tamara talks to Jennifer about Wheel of Names at…
Guiding Through Times of Crises
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Ensure Continous Customer Service From natural to man-made, disruptive events are inevitable…
How to Create Virtual-training Strategies that Work
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Checklist: Virtual Training For almost three decades, Working Solutions’ Tamara Schroer has…
Five Realities of Contact Center Customer Service Reps
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There’s nothing like real-world experience to put on-demand customer service in proper…
Retail Year-end Performance Audit
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Is your business prepared for the 2020 holiday season? The best way…
Contact Center Pipeline July 2019
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Although recent reports suggest that the size and rate of growth of…