CIOCoverage Chooses Working Solutions as One…

Listed in the Top 10, Working Solutions provides outsourced, on-demand CX services.

 

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Your Ultimate Guide to Customer Experience…

A seamless customer experience makes all the difference in your business’ success.

 

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4 Tips to Improve Customer Service…

Travel has become more challenging. Offering premium customer service elevates your business.

 

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7 Steps to Avoid Giving Bad…

Here’s how to build a customer service process that helps you branch out to new customers – and turn the ones you have into loyal…

 

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Planet Art Case Study

Working Solutions provides superior service from everyone on the team, from initial sales, project leader/ops, to agents.

 

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Recruiting, Education, and Development

A focus on agent recruitment, education, and development helps you achieve the best customer experience.

 

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Sabre Case Study

Working Solutions successfully supported travel client during times of growth and transition.

 

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Overview of Operations

Working Solutions drives efficiency, increases sales, and positions your business for a better future.

 

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Interaction Model

Your customers expect a good brand experience regardless of situation or time of year. How you prepare and respond to customer inquiries and concerns during…

 

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Benefits and Solutions

Our solutions are designed to be flexible—maximizing growth opportunities and managing day-to-day customer service operations—applying services when and where you need them.

 

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BioTel Case Study

Transition patient interactions to Working Solutions so BioTel can train internal staff.

 

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2021’s Top 3 CX Insights

As we move through 2021, a few customer experience trends are emerging as noteworthy. We’ve gathered the top 3 trends of 2021.

 

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