Fact Sheet: Working Solutions
Filed under: Resource
Working Solutions Think virtual call centers, freed of bricks and mortar. Founded…
The Potential for Hybrid Customer Service after COVID-19
Filed under: Resource
How to Make Work Work Again It’s mind-numbing how much is being…
New Lessons for Online Selling in a Time of Virtual Commerce
Filed under: Resource
Because of the pandemic, online selling has become the sole option for…
Guiding Through Times of Crises
Filed under: Resource
Ensure Continous Customer Service From natural to man-made, disruptive events are inevitable…
How to Create Virtual-training Strategies that Work
Filed under: Resource
Checklist: Virtual Training For almost three decades, Working Solutions’ Tamara Schroer has…
Five Realities of Contact Center Customer Service Reps
Filed under: Resource
There’s nothing like real-world experience to put on-demand customer service in proper…
Retail Year-end Performance Audit
Filed under: Resource
Is your business prepared for the 2020 holiday season? The best way…
Contact Center Pipeline July 2019
Filed under: Resource
Although recent reports suggest that the size and rate of growth of…
Online Talent Platforms are Shaping the Future of Work
Filed under: Resource
Say what you will about the gig economy, the concept hold high…
5 Call Center Myths vs. Facts
Filed under: Resource
On-demand Agents Defy Myths A recent Working Solutions survey of more than…
The Modern Day Travel Advisor
Filed under: Resource
Savvy Service Experts Know What Sophisticated Travelers Expect Automated self-service travel reservations…
Improving Contact Center Operations
Filed under: Resource
Happiness All Around to a “T” With year-end approaching, you probably have…