Ovum Report
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Making Ovum’s Enterprise Shortlist Home-based outsourcing is the future—here and now for…
Security Vigilance
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Offering an integrated approach From professional agents to hardened infrastructure to locked-down…
Core Competencies
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Based in Plano, Texas, Working Solutions uses professional, U.S.-based agents who work…
Unifying Volunteers
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A well-known evangelical organization needed a way to manage high call volumes,…
Technical Support
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Enhancing Staff. Pleasing Customers. A Fortune 500 global digital network provider sought…
Digital Sales
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Complementing In-store Business New York City-based retailer expanded presence and increased revenue…
Challenge and Benefit
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Winning New Customers. Raising ROI. Controlled costs—plus delivered premiere service to newly…
Step Up Sales
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Zero to 200 Agents in a Few Weeks Fortune 100 technology company…
Maximize Sales
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Maximizing Sales. Increasing Loyalty. A team of support specialists handled current customers…
Care On Demand
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Serving Patients with Specialized Care Existing facilities were at full capacity—and building…
Kept Relief Coming
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Respond to Crisis in 72 Hours Assisted one of the world’s largest…
Going the Distance
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Ensuring Quality Service During Peaks Leading travel company becomes a believer after…