Customer Retention: Driving Sales and Maintaining Sales Base
Sales/Growth
When it comes to selling products and services, often a company’s focus…
Why You Should Offer 24/7 Customer Service Support
Customer Service Strategy
Satisfying your customer’s needs is vitally important to the success of your…
Lessons Learned from Working Solution’s Female Leaders
Industry Insights
A Retrospective on International Women’s Day On a day where we honor…
6 Ways to Improve Company Culture with On-demand Customer Care
Customer Experience
In an era when competition for talented workers is high and a…
Call Center Security Tips
Industry Insights
Security Fundamentals In an information-driven era data security tops the list of…
The Rules of Customer Care: Avoiding Pitfalls in Customer Service
On Demand Contact Center
One bad experience is all it takes to lose a customer. Studies…
2022 Customer Experience (CX) Trends
Customer Experience
Customer experience (CX) has changed the game in marketing, as it encompasses…
Angie Kronlage Makes Client Success Her Calling
Corporate News
In her first 13 years with Working Solutions, Angie Kronlage witnessed the…
What Types of Services Do Outsourced Call Centers Offer?
Industry Insights
Outsourced call centers, or contact center outsourcing providers, play a vital role…
Knowledge Powers Our Team, According to Educator Jennifer Brown
Corporate News
Living in various spots around the United States, Jennifer Brown and her…
Kristin Skiko Fuels Growth, One Person at a Time
Corporate News
Kristin Skiko’s journey with Working Solutions began in Omaha, Nebraska in 1999.…
Celebrating 25 Years with $25,000 Donation Program
Corporate News
As part of Working Solutions’ 25th anniversary celebration, the company wanted to…