Contact Center Operations
Why You Should Offer 24/7 Customer Service Support
Satisfying your customer’s needs is vitally important to the success of your…Read More 
Corporate News
Lessons Learned from Working Solution’s Female Leaders
A Retrospective on International Women’s Day On a day where we honor…Read More
Customer Experience
6 Ways to Improve Company Culture with On-demand Customer Care
In an era when competition for talented workers is high and a…Read More
Contact Center Operations
Call Center Security Tips
Security Fundamentals In an information-driven era data security tops the list of…Read More
Contact Center Operations
The Rules of Customer Care: Avoiding Pitfalls in Customer Service
One bad experience is all it takes to lose a customer. Studies…Read More
Customer Experience
2022 Customer Experience (CX) Trends
Customer experience (CX) has changed the game in marketing, as it encompasses…Read More
Corporate News
Angie Kronlage Makes Client Success Her Calling
In her first 13 years with Working Solutions, Angie Kronlage witnessed the…Read More
Contact Center Operations
What Types of Services Do Outsourced Call Centers Offer?
Outsourced call centers, or contact center outsourcing providers, play a vital role…Read More
Corporate News
Knowledge Powers Our Team, According to Educator Jennifer Brown
Living in various spots around the United States, Jennifer Brown and her…Read More
Corporate News
Kristin Skiko Fuels Growth, One Person at a Time
Kristin Skiko’s journey with Working Solutions began in Omaha, Nebraska in 1999.…Read More
Corporate News
Celebrating 25 Years with $25,000 Donation Program
As part of Working Solutions’ 25th anniversary celebration, the company wanted to…Read More
Corporate News
Kristin Kercheval Guides Team on a Path to Success
It was 25 years ago when young McKesson manager Kristin Kercheval had…Read More