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Student Engagement Platform

Contact-Center Outsourcing

Tamara explores a tool for engagement called Nearpod at nearpod.com Are you…

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Virtual Classroom Expert Offers Remote Workforce Tips

Contact-Center Outsourcing

In the face of the COVID-19 pandemic, many businesses are requiring their…

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Customer Service During Lockdown: Is Your Call Center Prepared?

Contact-Center Outsourcing

We’re just months into a new decade, and already, everything has changed.…

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Review: Most Read BPO Blogs

Contact-Center Outsourcing

Welcome to Working Solutions Monthly News Update Today’s savvy consumers demand great…

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What Every Executive Should Know about Customer Service Outsourcing

Contact-Center Outsourcing

In an era of instant communications that span a dizzying variety of…

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How to Choose the Right U.S.-based Call Center Company

Contact-Center Outsourcing

The age of offshoring is over: Today, delivering a premium experience for…

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Working Solutions Ranked #5 on FlexJobs Top Companies with Remote Jobs for 2020

Contact-Center Outsourcing

For the sixth consecutive year, Working Solutions is proud to be among…

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Why Every Business Needs to Build Customer Trust — and How to Do It

Contact-Center Outsourcing

With more companies competing for their hard-earned dollars than ever before —…

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12 Holiday Traditions Around the World (video) and 5 Unique Workplace Holiday Traditions (blog)

Contact-Center Outsourcing

Before we get into the 5 unique workplace traditions, let’s check out…

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4 Reasons to Consider Technology BPO Outsourcing

Contact-Center Outsourcing

As the logistics of running a successful company in today’s hyper-competitive global…

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7 Reasons Why Your Business Needs a Multi-channel Customer Service Strategy

Contact-Center Outsourcing

Are you reading this article on a desktop computer? Or maybe your…

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How to Use Contact Center Data Analytics to Improve Your Customer Experience

Contact-Center Outsourcing

Is your business offering the best customer experience (CX) it possibly can?…

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