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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

Blogs

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4 Tips to Improve Customer Service in Travel and Tourism

Call Center Outsourcing

Improving the customer experience is essential for any company—not just for its…

Close-up shot of multiple bags of luggage piled on top of one another on an airport runway

The Most Common Travel Agent Customer Issues

Call Center Outsourcing

The holiday travel season always brings a whole set of headaches for…

Young woman smiles as she holds smartphone in one hand and credit card in the other

What You Can Learn from a Big Retailer like Amazon for Your eCommerce Customer Experience

Call Center Outsourcing

If you have an e-commerce business, you likely are already aware of…

What is a BPO and how do they help businesses

What is a BPO and How Can It Improve Your Customer Experience?

Call Center Outsourcing

If you are interested in taking your customer experience to another level,…

Middle-aged man smiles at his phone while sitting in a cafe

Why Restaurants Need Virtual Customer Service to Drive New Business

Call Center Outsourcing

Technology – and worldwide health crises – are changing the way restaurants…

man and woman at an electronic store getting exceptional customer experience for on demand service

How to Avoid Providing a Bad Customer Service Experience

Call Center Outsourcing

We’ve all been there. One negative experience with a brand can affect…

Types of call center communication services

What Types of Services Do Outsourced Call Centers Offer?

Call Center Outsourcing

Call centers, or contact centers, transform your business in several ways, not…

5 Steps to Best Manage Seasonal Sales Spikes

Customer Experience

Taking advantage of specific sales times throughout the year is something we…

4 Expert Tips for Educating, Engaging Remote Workforces

Development

Remote workforces came of age en masse during the pandemic. Now, they…

working solutions makes ti to number 4 on flexjob list

Rising to #4 on FlexJobs’ 2021 Top 100 Companies

Call Center Outsourcing

Working Solutions ranked among the FlexJobs Top 10 as well. We placed…

business partners working solutions and housatonic

Working Solutions Spurs Growth with Housatonic Partners’ Investment

Call Center Outsourcing

As a leader in on-demand customer service, Working Solutions today announced that…

happy holiday over video chat

Tips to Stay Connected with Your Customers

Call Center Outsourcing

This year has been tough on businesses large and small. From retail…

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