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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Blogs: Call Center Outsourcing

Why Empathetic Care is Vital for Successful Telehealth Interactions

Call Center Outsourcing

As client service professionals, we know creating a successful customer journey is…

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Blended Customer Service Offers More

Customer Experience

In our COVID-19 world, customer service shouldn’t be an either-or proposition—onsite or…

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military dad hugging his kid after being deployed

Honoring Our Military Families On Veterans Day

Call Center Outsourcing

Today, we celebrate Veterans Day and recognize and honor the work and…

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on demand contact center team discussing how improve customer experience

Remote Work Turns Work Upside Down

Call Center Outsourcing

As we near the end of 2020, the coronavirus pandemic wears on…

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On the Front Lines Serving Customers – This Week and Year-round

Call Center Outsourcing

National Customer Service Week is here. Five workdays of recognition, October 5…

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3 Ways to Celebrate: Agents Who Ensure Great Customer Experiences

Call Center Outsourcing

In a normal business year, I’d be traveling cross-country, visiting with Working…

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Kim Houlne CEOWorld Magazine

Tough Times Call for Executive Insight

Call Center Outsourcing

In a recent CEOWorld Magazine viewpoint, chief executive Kim Houlne turns decades…

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woman working from home for on demand contact center solutions

How to make work work again

Call Center Outsourcing

First appeared on Contact Center Pipeline It’s mind-numbing how much is being…

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man working from home talking to people through web camera

A Blended Workforce for Customer Service

Call Center Outsourcing

Working Solutions chief executive Kim Houlne addresses the value of a blended…

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tamara time online education

Keeping Online Education Exciting

Call Center Outsourcing

Tamara discusses Kahoot!, a game-based, e-learning platform used to host live games…

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Picture of Tamara for Tamara Time virtual educators episode 3

Student Engagement Platform

Call Center Outsourcing

Tamara explores a tool for engagement called Nearpod at nearpod.com Are you…

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contact center world featured working solutions on an article about corona virus and hurricnae

Pandemic Compounds 2020 Hurricane Season

Call Center Outsourcing

April Wiita poses a probing point in a new Contact Center World…

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