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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Blogs

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Mastering the Art of Luxury Customer Engagement

Call Center Outsourcing

Mastering the art of customer engagement is essential for luxury brands. These…

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In a accessories store beautiful lady customer looking at the bags from the shelves while one charismatic salesman wants to help the customer

Transforming Customer Service in High-End Retail: The Role of Customer Feedback

Call Center Outsourcing

As customer expectations change and technology advances, exceptional customer service has emerged…

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Illustrative office worker on the phone surrounded by UI and computer elements as he speaks on the phone.

Boost Efficiency: The 5 Key Pillars of Contact Center Excellence

Call Center Outsourcing

As technology continues to evolve at a rapid pace, the role of…

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Latina young woman working from home on her laptop

The Gig Economy Meets Customer Experience: Breaking Down GigCX

Customer Service Outsourcing

In today’s ever-changing landscape of customer service, a revolutionary trend is taking…

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Overcoming GigCX Challenges: Strategies for Sustainable Success

Customer Service Outsourcing

In the dynamic landscape of GigCX, where innovation and adaptability reign supreme,…

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Black young man purchases with card from his mobile smart phone from the comforts of his home.

Navigating the Retail Rush: 5 Crucial Scalability Trends in Customer Service

Technology

In the fast-paced world of retail, customer service is a critical factor…

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Understanding Pet Industry Trends: The Impact of Spending and Customer Service

Operations

In the dynamic and ever-growing pet industry, understanding spending habits and the…

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The Future of Customer Service: On-Demand GigCX vs. Traditional Models

Operations

In the rapidly evolving landscape of customer service, the emergence of the…

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Unlocking Business Growth with On-Demand Virtual Customer Service

Customer Service Outsourcing

In today’s fast-paced world, businesses are constantly searching for strategies that not…

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Working Solutions’ Taylor Kane strikes a pose with industry leaders, Monica and Denise, at CCW Austin

Empowering Through Connection: Lessons Learned from CCWomen

Development

When talking about professional development and community building, CCWomen stands out as…

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Revolutionizing Contact Centers: Key Findings and Strategies for Success

Customer Service Outsourcing

Working Solutions partnered with CCW Digital to sponsor a comprehensive market study…

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Navigating Peaks and Valleys: Adapting to Seasonal Demand in Healthcare Contact Centers

Customer Service Outsourcing

Optimizing occupancy rates in the ever-evolving landscape of healthcare contact centers is…

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