Notice!

Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

Read our blogs

Blogs: Call Center Outsourcing

Customer service illustration of a woman wearing a headset and sitting on a chair answering calls

Revolutionizing Contact Centers: Key Findings and Strategies for Success

Customer Service Outsourcing

Working Solutions partnered with CCW Digital to sponsor a comprehensive market study…

Read more

Caring doctor helping senior patient call healthcare customer service

Navigating Peaks and Valleys: Adapting to Seasonal Demand in Healthcare Contact Centers

Customer Service Outsourcing

Optimizing occupancy rates in the ever-evolving landscape of healthcare contact centers is…

Read more

Young happy business woman working with tablet in corporate office

Working Solutions Client Scorecard

Customer Service Outsourcing

At Working Solutions, we take pride in being the best customer service…

Read more

Young professional Black man expressively converses in a virtual call

Working Solutions Client Satisfaction Report

Corporate

What our clients think of us means everything. So, we asked!

Read more

Young professional Black customer service agent smiling in her home office

Five Myths about GigCX

Call Center Outsourcing

Working Solutions surveyed more than 2,000 of its customer service experts. Here’s…

Read more

Working Solutions logo displayed on a colorful mix of gradients

How to Scale Customer Service During Busy Seasons

Technology

Six tips to providing customer service coverage during peak seasons.

Read more

Colorful illustration of scales evenly distributed in weight

In-House vs. Outsourced Customer Service Cost Comparison

Call Center Outsourcing

Explore the cost differences between in-house and outsourced customer service.

Read more

People on street pointing

The 7 Steps to Scaling Customer Service During Busy Seasons

Call Center Outsourcing

Adapting customer service coverage during peak or holiday season fluctuations is challenging…

Read more

7 Facts on Virtual Contact Center Outsourcing

Call Center Outsourcing

There are long-standing and compelling reasons to consider outsourcing contact centers, including…

Read more

Lightbulb idea to save your business money cost savings

How to Reduce Call Center Overhead Costs with On-Demand Customer Care

Call Center Outsourcing

Customer service outsourcing has become an increasingly popular strategy for businesses looking…

Read more

Best call center practices

Balancing Tech and Touch

Customer Experience

Technology, by itself, isn’t enough. You also need high-touch care to personalize…

Read more

fire trucks trying parked while firemen try to control wild fire for disaster recovery services from contact center solutions

Is Your Business Disaster Recovery Plan Ready?

Customer Experience

How Can BPOs Support Businesses During Disaster Recovery Operations? Disaster can strike…

Read more

Contact