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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Blogs: Call Center Outsourcing

5 Steps to Best Manage Seasonal Sales Spikes

Customer Experience

Taking advantage of specific sales times throughout the year is something we…

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4 Expert Tips for Educating, Engaging Remote Workforces

Development

Remote workforces came of age en masse during the pandemic. Now, they…

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fire trucks trying parked while firemen try to control wild fire for disaster recovery services from contact center solutions

Is Your Disaster Recovery Plan Ready?

Customer Experience

Disaster can strike at anytime, anywhere, so how do you prepare for…

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working solutions makes ti to number 4 on flexjob list

Rising to #4 on FlexJobs’ 2021 Top 100 Companies

Call Center Outsourcing

Working Solutions ranked among the FlexJobs Top 10 as well. We placed…

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business partners working solutions and housatonic

Working Solutions Spurs Growth with Housatonic Partners’ Investment

Call Center Outsourcing

As a leader in on-demand customer service, Working Solutions today announced that…

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happy holiday over video chat

Tips to Stay Connected with Your Customers

Call Center Outsourcing

This year has been tough on businesses large and small. From retail…

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picture of Zappos call center

Tony Hsieh: An Inspiration in Customer Service and Life

Call Center Outsourcing

In reading about the recent passing of Tony Hsieh, two words come…

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Why Empathetic Care is Vital for Successful Telehealth Interactions

Call Center Outsourcing

As client service professionals, we know creating a successful customer journey is…

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Blended Customer Service Offers More

Customer Experience

In our COVID-19 world, customer service shouldn’t be an either-or proposition—onsite or…

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military dad hugging his kid after being deployed

Honoring Our Military Families On Veterans Day

Call Center Outsourcing

Today, we celebrate Veterans Day and recognize and honor the work and…

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Kim Houlne is featured on publication customer think

Leveraging Analytics To Serve Customers Well

Call Center Outsourcing

Keeping customers requires engaging customers. That takes investment to “anticipate and deliver…

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on demand contact center team discussing how improve customer experience

Remote Work Turns Work Upside Down

Call Center Outsourcing

As we near the end of 2020, the coronavirus pandemic wears on…

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