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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

Blogs

Working Solutions’ Taylor Kane strikes a pose with industry leaders, Monica and Denise, at CCW Austin

Empowering Through Connection: Lessons Learned from CCWomen

Development

When talking about professional development and community building, CCWomen stands out as…

Customer service illustration of a woman wearing a headset and sitting on a chair answering calls

Revolutionizing Contact Centers: Key Findings and Strategies for Success

Customer Service Outsourcing

Working Solutions partnered with CCW Digital to sponsor a comprehensive market study…

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Navigating Peaks and Valleys: Adapting to Seasonal Demand in Healthcare Contact Centers

Customer Service Outsourcing

Optimizing occupancy rates in the ever-evolving landscape of healthcare contact centers is…

Young happy business woman working with tablet in corporate office

Working Solutions Client Scorecard

Customer Service Outsourcing

At Working Solutions, we take pride in being the best customer service…

Young professional Black man expressively converses in a virtual call

Working Solutions Client Satisfaction Report

Corporate

What our clients think of us means everything. So, we asked!

Young professional Black customer service agent smiling in her home office

Five Myths about GigCX

Call Center Outsourcing

Working Solutions surveyed more than 2,000 of its customer service experts. Here’s…

How to Scale Customer Service During Busy Seasons

Technology

Six tips to providing customer service coverage during peak seasons.

Colorful illustration of scales evenly distributed in weight

In-House vs. Outsourced Customer Service Cost Comparison

Call Center Outsourcing

Explore the cost differences between in-house and outsourced customer service.

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The 7 Steps to Scaling Customer Service During Busy Seasons

Call Center Outsourcing

Adapting customer service coverage during peak or holiday season fluctuations is challenging…

7 Facts on Virtual Contact Center Outsourcing

Call Center Outsourcing

There are long-standing and compelling reasons to consider outsourcing contact centers, including…

Lightbulb idea to save your business money cost savings

How to Reduce Call Center Overhead Costs with On-Demand Customer Care

Call Center Outsourcing

Customer service outsourcing has become an increasingly popular strategy for businesses looking…

Best call center practices

Balancing Tech and Touch

Customer Experience

Technology, by itself, isn’t enough. You also need high-touch care to personalize…

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