Blogs: Call Center Outsourcing

working solutions makes ti to number 4 on flexjob list

Rising to #4 on FlexJobs’ 2021 Top 100 Companies

Call Center Outsourcing

Working Solutions ranked among the FlexJobs Top 10 as well. We placed…

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business partners working solutions and housatonic

Working Solutions Spurs Growth with Housatonic Partners’ Investment

Call Center Outsourcing

As a leader in on-demand customer service, Working Solutions today announced that…

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happy holiday over video chat

Tips to Stay Connected with Your Customers

Call Center Outsourcing

This year has been tough on businesses large and small. From retail…

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picture of Zappos call center

Tony Hsieh: An Inspiration in Customer Service and Life

Call Center Outsourcing

In reading about the recent passing of Tony Hsieh, two words come…

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Why Empathetic Care is Vital for Successful Telehealth Interactions

Call Center Outsourcing

As client service professionals, we know creating a successful customer journey is…

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Blended Customer Service Offers More

Customer Experience

In our COVID-19 world, customer service shouldn’t be an either-or proposition—onsite or…

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military dad hugging his kid after being deployed

Honoring Our Military Families On Veterans Day

Call Center Outsourcing

Today, we celebrate Veterans Day and recognize and honor the work and…

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Kim Houlne is featured on publication customer think

Leveraging Analytics To Serve Customers Well

Call Center Outsourcing

Keeping customers requires engaging customers. That takes investment to “anticipate and deliver…

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on demand contact center team discussing how improve customer experience

Remote Work Turns Work Upside Down

Call Center Outsourcing

As we near the end of 2020, the coronavirus pandemic wears on…

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CEO Kim Houlne being mentioned on CRM

Power of High-tech and High-touch Service for Retail

Call Center Outsourcing

COVID-19 accelerates the need for great online customer service while compounding retailers’…

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On the Front Lines Serving Customers – This Week and Year-round

Call Center Outsourcing

National Customer Service Week is here. Five workdays of recognition, October 5…

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3 Ways to Celebrate: Agents Who Ensure Great Customer Experiences

Call Center Outsourcing

In a normal business year, I’d be traveling cross-country, visiting with Working…

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