Notice!

Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

Read our blogs

Blogs: Call Center Outsourcing

CEO Kim Houlne being mentioned on CRM

Power of High-tech and High-touch Service for Retail

Call Center Outsourcing

COVID-19 accelerates the need for great online customer service while compounding retailers’…

Read more

On the Front Lines Serving Customers – This Week and Year-round

Call Center Outsourcing

National Customer Service Week is here. Five workdays of recognition, October 5…

Read more

3 Ways to Celebrate: Agents Who Ensure Great Customer Experiences

Call Center Outsourcing

In a normal business year, I’d be traveling cross-country, visiting with Working…

Read more

Kim Houlne CEOWorld Magazine

Tough Times Call for Executive Insight

Call Center Outsourcing

In a recent CEOWorld Magazine viewpoint, chief executive Kim Houlne turns decades…

Read more

illustration of phone with shield and credit card on top for secured call center operations

How to Improve Call Center Security

Call Center Outsourcing

Europe’s wide-reaching General Data Protection Regulation (GDPR) has led to millions of…

Read more

woman working from home for on demand contact center solutions

How to make work work again

Call Center Outsourcing

First appeared on Contact Center Pipeline It’s mind-numbing how much is being…

Read more

man working from home talking to people through web camera

A Blended Workforce for Customer Service

Call Center Outsourcing

Working Solutions chief executive Kim Houlne addresses the value of a blended…

Read more

tamara time online education

Keeping Online Education Exciting

Call Center Outsourcing

Tamara discusses Kahoot!, a game-based, e-learning platform used to host live games…

Read more

Picture of Tamara for Tamara Time virtual educators episode 3

Student Engagement Platform

Call Center Outsourcing

Tamara explores a tool for engagement called Nearpod at nearpod.com Are you…

Read more

contact center world featured working solutions on an article about corona virus and hurricnae

Pandemic Compounds 2020 Hurricane Season

Call Center Outsourcing

April Wiita poses a probing point in a new Contact Center World…

Read more

woman getting training through corporate learning on demand contact center solutions

Virtual Classroom Expert Offers Remote Workforce Tips

Call Center Outsourcing

In the face of the COVID-19 pandemic, many businesses are requiring their…

Read more

woman video chatting with on demand contact center customer service agent

Customer Service During Lockdown: Is Your Call Center Prepared?

Call Center Outsourcing

We’re just months into a new decade, and already, everything has changed.…

Read more

Contact