Working Solutions Ranked #5 on FlexJobs…
For the fifth consecutive year, Working Solutions has landed near the very top of the FlexJobs list of Top Companies with Remote Jobs! Once again,…
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5 Essential Call Center Tips for…
Is your customer care team ready for the year ahead? From expanding your tech footprint to using home-based agents, here are 5 key call center…
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Elevating Customer Service and Sales in…
In 2019, Working Solutions begins its 23rd year serving clients and their customers across many different industries, from consumer services to healthcare to hospitality. Working…
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5 Ways Onshore Contact Center Outsourcing…
There are more than a few good reasons why so many businesses today are choosing onshore contact center outsourcing to handle their customer service needs.…
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(VIDEO) Happy Holidays! A Christmas Carol…
Happy holidays from Working Solutions. During this season and all year ‘round, we appreciate that so many successful businesses have chosen us to deliver a…
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7 Steps for Applying Transformational Leadership…
Just as expanding technology has changed the basic nature of American commerce in recent decades, so too has it changed employment standards. With the advent…
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Holiday Sales Are Up. Is Your…
Retailers, how well did you get your arms around this number? About 164 million consumers—about half of the U.S. population—went shopping during the five-day, holiday…
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Giving Thanks for Our Clients and…
At this time of the year, I hold dear the people and things for which I’m most grateful. Family, friends and good health—and the many…
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Want to improve business performance? Be…
Which would you rather do business with or work for? A compassionate company that understands people’s needs. Or, one that instead “gives everyone the business.”…
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‘Tis the Season Year-round for On-demand…
The marketplace is awash with stories about businesses needing holiday help. Hundreds of thousands of workers are sought for customer service operations, store sales and…
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How to Improve Customer Experience with…
How to improve customer experience in an era of rapidly evolving tech and instant gratification? Here are 5 key ways on-demand contact center services can…
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