Notice!

Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

Read our blogs

Explore CX solutions Apply to work from home

Blogs

Colorful illustration of scales evenly distributed in weight

In-House vs. Outsourced Customer Service Cost Comparison

Onshore Customer Service

Explore the cost differences between in-house and outsourced customer service.

Read more

Illustration of a global technological network

Cutting Costs in Contact Centers: Leveraging AI and Intelligent Agents

Contact Center Technology

In this new age of artificial intelligence, we are working hand in…

Read more

A group of professionals collaborate together writing on a whiteboard and take notes in an office

Winning at Customer Service on a Budget: 5 Smart Strategies

Industry Insights

With the constant fluctuations in the global economy, taking a good, hard…

Read more

Increasing customer engagement solutions and technology

The Future of Customer Engagement: 3 Game-Changing Technologies

Customer Service Strategy

How Technology is Transforming Customer Engagement Customer engagement remains a top priority…

Read more

Working Solutions Podcast

Changing the Game of CX Education: Tamara’s Journey to Setting Industry Standards

Virtual Workforce Management

Once in a while, we come across someone whose passion and innovation…

Read more

People on street pointing

The 7 Steps to Scaling Customer Service During Busy Seasons

Contact-Center Outsourcing

Adapting customer service coverage during peak or holiday season fluctuations is challenging…

Read more

7 Facts on Virtual Contact Center Outsourcing

Virtual Workforce Management

There are long-standing and compelling reasons to consider outsourcing contact centers, including…

Read more

Lightbulb idea to save your business money cost savings

How Much Does It Cost to Outsource Customer Service?

Customer Service Strategy

Outsourcing customer service has become a smart strategy for brands aiming to…

Read more

Call Center Solutions

Creating a Win-Win-Win for Call Centers, Customers & Your Bottom Line

Customer Experience

Companies are becoming increasingly aware of the power of customer experience, particularly…

Read more

Customer support agent using AI tools in a virtual contact center environment – balancing technology and human touch

Balancing Tech and Touch in Contact Centers: How to Deliver Human-Centered CX at Scale

Customer Experience

Technology, by itself, isn’t enough. You also need high-touch care to personalize…

Read more

fire trucks trying parked while firemen try to control wild fire for disaster recovery services from contact center solutions

Is Your Business Disaster Recovery Plan Ready?

Customer Experience

How Can BPOs Support Businesses During Disaster Recovery Operations? Disaster can strike…

Read more

When Is It Time to Outsource Your Contact Center Operations?

Customer Service Strategy

Outsourcing call center operations is an important decision that should be assessed…

Read more

Contact