5 Steps to Best Manage Seasonal Sales Spikes
Sales/Growth
Taking advantage of specific sales times throughout the year is something we…
Tracey Sloan Personifies the Company’s Roots and Culture
Industry Insights
If you want the history of Working Solutions, there are few people…
4 Expert Tips for Educating, Engaging Remote Workforces
Virtual Workforce Management
Remote workforces came of age en masse during the pandemic. Now, they…
25 Years in Business: Caring for Clients and Their Customers
Corporate News
This year marks a quarter of a century for Working Solutions as…
Rising to #4 on FlexJobs’ 2021 Top 100 Companies
Contact-Center Outsourcing
Working Solutions ranked among the FlexJobs Top 10 as well. We placed…
Working Solutions Spurs Growth with Housatonic Partners’ Investment
Onshore Customer Service
As a leader in on-demand customer service, Working Solutions today announced that…
Tony Hsieh: An Inspiration in Customer Service and Life
Contact-Center Outsourcing
In reading about the recent passing of Tony Hsieh, two words come…
Why Empathetic Care is Vital for Successful Telehealth Interactions
Specialized Customer Service
As client service professionals, we know creating a successful customer journey is…
Blended Customer Service Offers More
Virtual Workforce Management
In our COVID-19 world, customer service shouldn’t be an either-or proposition—onsite or…
Honoring Our Military Families On Veterans Day
Contact-Center Outsourcing
Today, we celebrate Veterans Day and recognize and honor the work and…
5 Tips to Prepare for Disaster
On Demand Contact Center
Hurricane seasons have been rough with more storms than normal and plenty…