KERA Interview, contact center solutions, work from home, virtual workforce

Kim Houlne Makes Virtual Viable on KERA

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A forerunner in remote contact center solutions, Working Solutions made virtual work viable.

 

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20 year anniversary, women owned business, work at home, Kim Houlne, call center solutions, virtual call center solutions

20 Years of Contact Center Solutions

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In an industry crowded with competitors today, Working Solutions continues to stand out.

 

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Reduce agent attrition

Reduce Agent Attrition

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The bane of call or contact center services and businesses they serve? Agent attrition.

 

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Business Continuity

Disrupting Retail – Again

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The "fluidity of the buy" is reshaping how consumers shop. Online to your doorstep.

 

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Competition to the best customer service, off-shore call-center, call-center with best customer service rating

Developing Gold Medal Agents for Your Contact Center

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The Olympics are in full swing and there is nothing more exciting…

 

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Social Media – The Elusive VOC Platform

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There has been much discussion about social media and the power it…

 

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