Kim Houlne Makes Virtual Viable on KERA
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A forerunner in remote contact center solutions, Working Solutions made virtual work viable.
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20 Years of Contact Center Solutions
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In an industry crowded with competitors today, Working Solutions continues to stand out.
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Reduce Agent Attrition
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The bane of call or contact center services and businesses they serve? Agent attrition.
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Disrupting Retail – Again
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The "fluidity of the buy" is reshaping how consumers shop. Online to your doorstep.
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Developing Gold Medal Agents for Your Contact Center
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The Olympics are in full swing and there is nothing more exciting…
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Social Media – The Elusive VOC Platform
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There has been much discussion about social media and the power it…
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