Creating a Win-Win-Win for Call Centers, Customers & Your Bottom Line
Filed under: Post
Companies are becoming increasingly aware of the power of customer experience, particularly…
5 Ways to Find On-Demand Agents
Filed under: Post
Apply a little search engine optimization (SEO) thinking to recruit work-at-home agents.
Take a Lesson from Lincoln: Be Happy—and Grateful.
Filed under: Post
These days, it’s easy to get overwhelmed by “bad news on the…
What disaster recovery plan do you have in place for the next storm?
Filed under: Post
So far, the winter of 2017-18 is so bad that news…
Refreshed Brand: What’s in it for me?
Filed under: Post
3 Reasons Why It Matters To You Working Solutions, a leader…
Working Solutions: Leader in Remote Workforces
Filed under: Post
Early Adopter of the “Gig Economy” Model Much is written about…
Business Continuity Planning Checklist
Filed under: Post
In business, the inevitable always comes. Shutdowns. Breakdowns. Letdowns. Best prepare beforehand.…
Steps to Ensure Business Continuity
Filed under: Post
Steps to Ensure Business Continuity With today’s technology, mega-storms are predictable—hurricanes or…
What’s the “ketch” to business success?
Filed under: Post
The karma of ketchup and how it applies to business in several ways.
Improve Call Center Performance with Diversification
Filed under: Post
You’ve probably heard the expression: “We have met the enemy and he is us.”
Daughter’s Love Goes the Distance
Filed under: Post
Running is Stacy’s passion, something she attributes to and does on behalf of her father.
Cancer Awareness is Year-round
Filed under: Post
Cancer doesn’t abide by any calendar. Fighting the good fight all year.