Unifying volunteers
A well-known evangelical organization needed a way to manage high call volumes, generated by its monthly TV programming. The challenge was connecting callers with dispersed…
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Technical Support
ENHANCING STAFF. PLEASING CUSTOMERS. A Fortune 500 global digital network provider sought to differentiate its business in a highly competitive industry through best-in-class technical support.
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STEP UP SALES
ZERO TO 200 AGENTS IN A FEW WEEKS Fortune 100 technology company maximized sales in its crucial fourth quarter.
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Care On Demand
SERVING PATIENTS WITH SPECIALIZED CARE Existing facilities were at full capacity—and building another was not an option.
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GOING THE DISTANCE
ENSURING QUALITY SERVICE DURING PEAKS Leading travel company becomes a believer after benefitting from on-demand agents.
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