Unifying volunteers

A well-known evangelical organization needed a way to manage high call volumes, generated by its monthly TV programming. The challenge was connecting callers with dispersed…

 

READ MORE

Digital Sales

COMPLEMENTING IN-STORE BUSINESS New York City-based retailer expanded presence and increased revenue with digital sales.

 

READ MORE

Technical Support

ENHANCING STAFF. PLEASING CUSTOMERS. A Fortune 500 global digital network provider sought to differentiate its business in a highly competitive industry through best-in-class technical support.

 

READ MORE

Care On Demand

SERVING PATIENTS WITH SPECIALIZED CARE Existing facilities were at full capacity—and building another was not an option.

 

READ MORE

GOING THE DISTANCE

ENSURING QUALITY SERVICE DURING PEAKS Leading travel company becomes a believer after benefitting from on-demand agents.

 

READ MORE