
The Modern Day Travel Advisor
Filed under: Resource
Savvy Service Experts Know What Sophisticated Travelers Expect Automated self-service travel reservations…

Improving Contact Center Operations
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Happiness All Around to a “T” With year-end approaching, you probably have…

Unifying Volunteers
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A well-known evangelical organization needed a way to manage high call volumes,…

Digital Sales
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Complementing In-store Business New York City-based retailer expanded presence and increased revenue…

Technical Support
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Enhancing Staff. Pleasing Customers. A Fortune 500 global digital network provider sought…

Care On Demand
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Serving Patients with Specialized Care Existing facilities were at full capacity—and building…

Going the Distance
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Ensuring Quality Service During Peaks Leading travel company becomes a believer after…