Young woman wearing a headset and smiling at her computer

7 Steps to Avoid Giving Bad Customer Service

Filed under: Resource

Here’s how to build a customer service process that helps you branch…

 

Read More →

Canvas-printed photographs in a row on the mantle of a clean white indoor room

PlanetArt Case Study

Filed under: Resource

Working Solutions provides superior service from everyone on the team, from initial…

 

About PlanetArt Case Study →

The Ultimate Guide to Outsourcing Customer Service by Company Size

Filed under: Resource

The heartbeat of any business is its customer service, where crucial audiences…

 

Read More →

Black woman looking down while on the phone

Recruiting, Education, and Development

Filed under: Resource

A focus on agent recruitment, education, and development helps you achieve the…

 

View Document →

Man and woman look down at a coastal cluster if island cities from a cliff far above

Sabre Case Study

Filed under: Resource

Working Solutions successfully supported travel client during times of growth and transition.

 

Download The Sabre Case Study →

Stylish businesswoman in white suit going up on the escalator outdoors with skyscrapers

Overview of Operations

Filed under: Resource

Working Solutions drives efficiency, increases sales, and positions your business for a…

 

Overview of Operations document →

Interaction Model

Filed under: Resource

Your customers expect a good brand experience regardless of situation or time…

 

View Interaction Model Document →

Benefits and Solutions

Filed under: Resource

Our solutions are designed to be flexible—maximizing growth opportunities and managing day-to-day…

 

View Benefits and Solutions Document →

Digital tablet on a doctor's table that depicts scientific analysis of a patient's heart

BioTel Case Study

Filed under: Resource

Transition patient interactions to Working Solutions so BioTel can train internal staff.

 

Download Biotel Case Study →

Illustration depicting the journey of a customer's experience

2021’s Top 3 CX Insights

Filed under: Resource

As we move through 2021, a few customer experience trends are emerging…

 

Learn More →

picture of all of the flexjob

Ranked #4 in FlexJobs Top 100

Filed under: Resource

Working Solutions ranks #4 on the FlexJobs top 100 Companies to Watch…

 

Watch Video →

illustration of on demand contact center data security

Consumer Data Protection

Filed under: Resource

Is Your Business Meeting the Challenges In the wake of the GDPR…

 

Download Now →