Young Black woman sits outside a cafe and smiles at her smartphone as she makes an online purchase

Benefits of On-Demand Virtual Customer Service

Filed under: Resource

Reduce costs and increase revenue while still providing excellent CX.


Benefits of On-Demand Virtual Customer Service →

CIOCoverage logo

CIOCoverage Chooses Working Solutions as One to Watch

Filed under: Resource

Listed in the Top 10, Working Solutions provides outsourced, on-demand CX services.


View Document →

Black woman sits in a cafe and smiles at her smartphone in her hand while holding a cup of coffee

Your Ultimate Guide to Customer Experience Strategy

Filed under: Resource

A seamless customer experience makes all the difference in your business’ success.


On-Demand Virtual Customer Service →

Black woman looking down while on the phone

Recruiting, Education, and Development

Filed under: Resource

A focus on agent recruitment, education, and development helps you achieve the…


View Document →

Stylish businesswoman in white suit going up on the escalator outdoors with skyscrapers

Overview of Operations

Filed under: Resource

Working Solutions drives efficiency, increases sales, and positions your business for a…


Overview of Operations document →

Interaction Model

Filed under: Resource

Your customers expect a good brand experience regardless of situation or time…


View Interaction Model Document →

Benefits and Solutions

Filed under: Resource

Our solutions are designed to be flexible—maximizing growth opportunities and managing day-to-day…


View Benefits and Solutions Document →

Digital tablet on a doctor's table that depicts scientific analysis of a patient's heart

BioTel Case Study

Filed under: Resource

Transition patient interactions to Working Solutions so BioTel can train internal staff.


Download Biotel Case Study →

picture of all of the flexjob

Ranked #4 in FlexJobs Top 100

Filed under: Resource

Working Solutions ranks #4 on the FlexJobs top 100 Companies to Watch…


Watch Video →

illustration of on demand contact center data security

Consumer Data Protection

Filed under: Resource

Is Your Business Meeting the Challenges In the wake of the GDPR…


Download Now →

Working from Home | A Business Model for Troubled Times

Filed under: Resource

As we enter the final months of 2020 and begin looking toward…


Download Now →

woman talking on the phone to on demand contact center customer service agent

Fact Sheet: Working Solutions

Filed under: Resource

Working Solutions Think virtual call centers, freed of bricks and mortar. Founded…


Download Now →