
CIOCoverage Chooses Working Solutions as One to Watch
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Listed in the Top 10, Working Solutions provides outsourced, on-demand CX services.

Recruiting, Education, and Development
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A focus on agent recruitment, education, and development helps you achieve the…

Overview of Operations
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Working Solutions drives efficiency, increases sales, and positions your business for a…

Interaction Model
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Your customers expect a good brand experience regardless of situation or time…

Benefits and Solutions
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Our solutions are designed to be flexible—maximizing growth opportunities and managing day-to-day…

Fact Sheet: Working Solutions
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Working Solutions Think virtual call centers, freed of bricks and mortar. Founded…

How to Create Virtual-training Strategies that Work
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Checklist: Virtual Training For almost three decades, Working Solutions’ Tamara Schroer has…

Retail Year-end Performance Audit
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Is your business prepared for the 2020 holiday season? The best way…

Educating Agents
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Making Experts in your Business In the virtual classroom, proprietary management systems…

Call Center Operations Audit
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Are you measuring the right things to perform well? Got a good…

Onshore Ensures Greater Business Value
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Our flexible scheduling model enables contact center agents to be more productive.

Best Way to Manage Retail
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This whitepaper briefly compares two customer service models and how well they…