The Future of Customer Service: Contact Centers in the Age of AI
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Contact centers are at the forefront of evolution, adapting with AI technology.
Working Solutions Client Satisfaction Report
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What our clients think of us means everything. So, we asked!
CIOCoverage Chooses Working Solutions as One to Watch
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Listed in the Top 10, Working Solutions provides outsourced, on-demand CX services.
Recruiting, Education, and Development
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A focus on agent recruitment, education, and development helps you achieve the…
Overview of Operations
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Working Solutions drives efficiency, increases sales, and positions your business for a…
Interaction Model
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Your customers expect a good brand experience regardless of situation or time…
Benefits and Solutions
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Our solutions are designed to be flexible—maximizing growth opportunities and managing day-to-day…
Fact Sheet: Working Solutions
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Working Solutions Think virtual call centers, freed of bricks and mortar. Founded…
How to Create Virtual-training Strategies that Work
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Checklist: Virtual Training For almost three decades, Working Solutions’ Tamara Schroer has…
Retail Year-end Performance Audit
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Is your business prepared for the 2020 holiday season? The best way…
Educating Agents
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Making Experts in your Business In the virtual classroom, proprietary management systems…
Call Center Operations Audit
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Are you measuring the right things to perform well? Got a good…