Notice!

Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

Read our blogs

Blogs: Customer Experience

illustration of business people looking at statistics using multichannel and omni channel

What’s the Difference between Omnichannel and Multichannel Customer Care, and Why Does It Matter?

Customer Experience

Creating a superior customer experience is no small challenge. With a dizzying…

Read more

How to Shift Your CX Strategy for Greater Success

From Reactive to Proactive: How to Shift Your CX Strategy for Greater Success

Customer Experience

When it comes to customer experience (CX) strategy, the buzzwords these days…

Read more

What’s the Difference between Customer Experience and Customer Service?

What’s the Difference Between Customer Experience and Customer Service, and Why Does It Matter?

Customer Experience

If you lead a business—and especially if you lead a retail business—you…

Read more

Improve the Healthcare Customer Service Experience for Patients and for Providers

How to Improve the Healthcare Customer Service Experience for Patients and Providers

Customer Experience

The healthcare industry has had to adapt to remarkable changes brought on…

Read more

business presentation man and business women percentages

7 Key Reasons to Choose Onshore Call Center Outsourcing

Customer Experience

Today, more businesses are choosing onshore call center outsourcing over the offshore…

Read more

Customer Experience Optimization is Vital in 2023

Why Customer Experience Optimization is Vital in 2023 – 5 Trends You Should Know

Customer Experience

In any industry these days, customer experience is king. A seamless, consistent…

Read more

Five stars made out of neon lights against a black brick wall

Who Has the Best (& Worst) Retail Customer Service?

Customer Experience

Today’s savvy consumers are quick to praise – or condemn – brands…

Read more

Young confident Black man converses with a colleague virtually via his laptop in his home office

Ways to Improve Virtual Customer Service

Customer Experience

In any business, there’s always room for improvement. Virtual customer service is…

Read more

Laptop on a table that displays a virtual video call with an older woman wearing glasses

What You Need to Take Your Customer Service Virtual

Customer Experience

Customer service is the foundation of a successful business. Giving those who…

Read more

Business Customer service support 27-4 email chat phone

Why You Should Offer 24/7 Customer Service Support

Customer Experience

Satisfying your customer’s needs is vitally important to the success of your…

Read more

business boss and employee discussing how to improve on demand call center solutions

6 Ways to Improve Company Culture with On-demand Customer Care

Customer Experience

In an era when competition for talented workers is high and a…

Read more

Asian woman walking outside and smiling at her mobile phone with 5 stars illustrated in front of her

2022 Customer Experience (CX) Trends

Customer Experience

Customer experience (CX) has changed the game in marketing, as it encompasses…

Read more

Contact