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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

Blogs

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The Future of Customer Service: Top Trends to Watch at Customer Contact Week Las Vegas 2025

Industry Insights

As we look toward the future, one thing is clear— customer…

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Why Customer Experience (CX) Enhancements Should Be Your 2025 Budget Priority

Customer Experience

As we edge closer to 2025, enhancing customer experience (CX) has become pivotal…

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Digital Transformation vs. Human Touch: A Case Study in Airline Customer Service

Customer Experience

In the digital age, many companies are shifting to online communication as…

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Revolutionizing Automotive CX: How Onshore Outsourcing Elevates Connected Car Support

Specialized Customer Service

The rise of connected vehicles is transforming the automotive industry, creating new…

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Emotional Intelligence in Contact Centers: 5 Strategies to Enhance Customer Experience

Customer Experience

In today’s fast-paced and ever-changing business landscape, success is not solely determined…

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10 Essential Steps to Scaling Retail Customer Service [Checklist Included]

Customer Service Outsourcing

Delivering outstanding customer service is a recipe for success in the retail…

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The Latest Trends in Travel from Our Customer Service Team

Travel and Hospitality

The travel industry has undergone significant changes and the way customers approach…

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Boost Efficiency: The 5 Key Pillars of Contact Center Excellence

Virtual Workforce Management

As technology continues to evolve at a rapid pace, the role of…

Smiling gig worker providing virtual customer support using modern CX tools

Breaking Down GigCX: How the Gig Economy is Shaping the Future of Customer Experience

Customer Service Outsourcing

GigCX—short for Gig Customer Experience—is changing how companies deliver customer support. By…

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Overcoming GigCX Challenges: How to Build Scalable and Compliant Customer Support with Gig Workers

Customer Service Outsourcing

GigCX offers flexible, scalable customer support—but it also introduces challenges around compliance,…

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How Pet Brands Can Elevate Customer Experience and Drive Loyalty

Pet Care

Picture this: a pet owner, arms full of premium pet food, balancing…

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Unlocking Business Growth with On-Demand Virtual Customer Service

On Demand Contact Center

In today’s fast-paced world, businesses are constantly searching for strategies that not…

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