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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Blogs: Customer Experience

Five stars made out of neon lights against a black brick wall

Who Has the Best (& Worst) Retail Customer Service?

Customer Experience

Today’s savvy consumers are quick to praise – or condemn – brands…

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Portrait of Gail Rigler, Working Solutions' CMO

How Omnichannel Customer Service Provides a Seamless Experience

Marketing

Elevating your customer experience (CX) starts with seamless customer service, an ambitious…

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Young confident Black man converses with a colleague virtually via his laptop in his home office

Ways to Improve Virtual Customer Service

Customer Experience

In any business, there’s always room for improvement. Virtual customer service is…

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Laptop on a table that displays a virtual video call with an older woman wearing glasses

What You Need to Take Your Customer Service Virtual

Customer Experience

Customer service is the foundation of a successful business. Giving those who…

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Business Customer service support 27-4 email chat phone

Why You Should Offer 24/7 Customer Service Support

Customer Experience

Satisfying your customer’s needs is vitally important to the success of your…

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business boss and employee discussing how to improve on demand call center solutions

6 Ways to Improve Company Culture with On-demand Customer Care

Customer Experience

In an era when competition for talented workers is high and a…

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Asian woman walking outside and smiling at her mobile phone with 5 stars illustrated in front of her

2022 Customer Experience (CX) Trends

Customer Experience

Customer experience (CX) has changed the game in marketing, as it encompasses…

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Masked store clerk handing a paper bag and coffee mug to a customer

Helping Frustrated Customers Through the Omicron Variant

Operations

The introduction of the Omicron variant, a continuation of the Covid-19 viral…

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How to Manage a Second Holiday Season in a Pandemic

Operations

It’s hard to believe we are heading into a second holiday season…

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Black store clerk and customer exchange smiles at checkout

What’s the Difference Between Customer Service and Customer Experience?

Customer Experience

When it comes to customer service versus customer experience, you already know…

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Woman talking on her phone and smiling while looking out her window

What’s Missing from Your Customer Experience?

Customer Experience

Customer Experience (CX) is any type of interaction between customers and a…

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Illustration of four customer service agents communicating virtually with customers

What Does Customer Service Mean to You?

Customer Experience

We know that customer service is key to long-term business success, but…

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