Corporate News
10 Influential Women Leading Customer Experience (CX) in 2025
In the rapidly evolving field of customer experience (CX), where customer loyalty…Read More 
AI Enabled CX
The Top 5 CX Events We Attended In 2023
Customer experience (CX) events are excellent opportunities to learn about the latest…Read More
Corporate News
Client Satisfaction Survey: Measurable Impact, Trusted Partnerships
At Working Solutions, quality client experience is more than a benchmark –…Read More
Contact Center Analytics
Working Solutions Client Satisfaction Report
What our clients think of us means everything. So, we asked!Read More
Agent Development
Changing the Game of CX Education: Tamara’s Journey to Setting Industry Standards
Once in a while, we come across someone whose passion and innovation…Read More
AI Enabled CX
Leveraging Analytics To Serve Customers Well
Keeping customers requires engaging customers. That takes investment to “anticipate and deliver…Read More
Corporate News
Lessons Learned from Working Solution’s Female Leaders
A Retrospective on International Women’s Day On a day where we honor…Read More
Corporate News
Angie Kronlage Makes Client Success Her Calling
In her first 13 years with Working Solutions, Angie Kronlage witnessed the…Read More
Corporate News
Knowledge Powers Our Team, According to Educator Jennifer Brown
Living in various spots around the United States, Jennifer Brown and her…Read More
Corporate News
Kristin Skiko Fuels Growth, One Person at a Time
Kristin Skiko’s journey with Working Solutions began in Omaha, Nebraska in 1999.…Read More
Corporate News
Celebrating 25 Years with $25,000 Donation Program
As part of Working Solutions’ 25th anniversary celebration, the company wanted to…Read More
Corporate News
Kristin Kercheval Guides Team on a Path to Success
It was 25 years ago when young McKesson manager Kristin Kercheval had…Read More