10 Women in Customer Experience (CX) to Follow in 2024
Industry Insights
In the rapidly evolving field of customer experience (CX), staying ahead means…
The Top 5 CX Events We Attended In 2023
Industry Insights
Customer experience (CX) events are excellent opportunities to learn about the latest…
2025 Client Satisfaction Survey: Measurable Impact, Trusted Partnerships
Industry Insights
At Working Solutions, quality client experience is more than a benchmark –…
Working Solutions Client Satisfaction Report
Specialized Customer Service
What our clients think of us means everything. So, we asked!
Changing the Game of CX Education: Tamara’s Journey to Setting Industry Standards
Virtual Workforce Management
Once in a while, we come across someone whose passion and innovation…
Leveraging Analytics To Serve Customers Well
Specialized Customer Service
Keeping customers requires engaging customers. That takes investment to “anticipate and deliver…
Lessons Learned from Working Solution’s Female Leaders
Industry Insights
A Retrospective on International Women’s Day On a day where we honor…
Angie Kronlage Makes Client Success Her Calling
Corporate News
In her first 13 years with Working Solutions, Angie Kronlage witnessed the…
Knowledge Powers Our Team, According to Educator Jennifer Brown
Corporate News
Living in various spots around the United States, Jennifer Brown and her…
Kristin Skiko Fuels Growth, One Person at a Time
Corporate News
Kristin Skiko’s journey with Working Solutions began in Omaha, Nebraska in 1999.…
Celebrating 25 Years with $25,000 Donation Program
Corporate News
As part of Working Solutions’ 25th anniversary celebration, the company wanted to…
Kristin Kercheval Guides Team on a Path to Success
Corporate News
It was 25 years ago when young McKesson manager Kristin Kercheval had…