5 Essential Call Center Tips for 2019
Contact-Center Outsourcing
Is your customer care team ready for the year ahead? From expanding…
Elevating Customer Service and Sales in the New Year
Contact-Center Outsourcing
In 2019, Working Solutions begins its 23rd year serving clients and their…
Giving Thanks for Our Clients and Colleagues
Contact-Center Outsourcing
At this time of the year, I hold dear the people and…
How to Reduce Call Center Overhead Costs with On-Demand Customer Care
On Demand Contact Center
For most businesses, maintaining a call center is no easy task. With…
Want to improve business performance? Be Empathetic and Prosper.
Contact-Center Outsourcing
Which would you rather do business with or work for? A compassionate…
How to Improve Customer Experience with On-Demand Contact Center Services
Contact-Center Outsourcing
How to improve customer experience in an era of rapidly evolving tech…
Improving the Travel Customer Experience with On-Demand Call Center Solutions
On Demand Contact Center
Delivering a premium travel customer experience requires a proactive, engaging, personalized strategy.…
Is the Gig Economy Go-go or Oh-no? Depends on Who You Ask.
Contact-Center Outsourcing
In recent years, the gig or sharing economy—read that on-demand workforce—has become…
Travel Weekly Spotlights Expertise of Working Solutions
Contact-Center Outsourcing
The on-demand, contact center prowess of Working Solutions to overcome disruptive…
(VIDEO) 20+ Years of Great Customer Experience
Contact-Center Outsourcing
In 1996, visionary entrepreneur Kim Houlne perceived a need for high-quality, North…
Gain the Homefield Advantage with Onshore Customer Service in the USA
Onshore Customer Service
American On-demand Contact Center Solutions Working Solutions began business as an…
Sell More During Holiday Season with On-Demand Solutions
Contact-Center Outsourcing
Time for a Seasonal-sales-and-service Gut Check Two words rev up retailers:…