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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

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Blogs

agent-community, agents, freelance-work, home-agents, best-practice

AARP Makes Driving Safer

Contact-Center Outsourcing

  Serving Others Karen is a relative newcomer to Working Solutions, but…

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agent-community, agents, freelance-work, home-agents, best-practice

Keeping Seniors Safe

Contact-Center Outsourcing

Karen is a relative newcomer to Working Solutions, but she’s long on…

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Avoiding data breaches

How Secure Is Your Provider?

Customer Service Strategy

Nothing is more personal than your identity. Unless it’s your customers’ data…

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Feeding Children Everywhere

Contact-Center Outsourcing

Doing a World of Good Ruby’s days are as long as they…

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Six Tips: Finding Best Contact Center Provider

Sales/Growth

If you don’t ask the right questions, service excellence can be elusive.

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Retailers Turn to Outsourcing as Consumers Shop at Will

Sales/Growth

Retail hopscotching makes serving customers trickier than ever.

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Working Solutions, top 100 work from home companies

Making the FlexJobs Top 100—Second Year in a Row

Corporate News

Working Solutions is again recognized by FlexJobs in its Top 100 Companies.

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Competition to the best customer service, off-shore call-center, call-center with best customer service rating

Developing Gold Medal Agents for Your Contact Center

Human-Centric CX

The Olympics are in full swing and there is nothing more exciting…

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Customer Experiences Improve with the CIO / CMO Connection

Customer Experience

Customer experience requires a strong commitment from every department within an organization.…

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Call Center Outsourcing

13 in 2013 – The Best Contact Center Advice

Virtual Workforce Management

As 2013 comes to a close, we wanted to share the 13…

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Self-Service – A Positive or Negative for Customer Experience

Customer Service Strategy

Self-service options are standard in today’s contact center environment. It’s typical to…

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Contact Center Solutions

4 Ways Contact Centers and Marketing Go Hand-In-Hand

Sales/Growth

Positive customer experience requires leadership teams to understand every point a customer…

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