Working Solutions: Leader in Remote Workforces
Contact-Center Outsourcing
Early Adopter of the “Gig Economy” Model Much is written about…
Women in Business 2017 Awards
On Demand Contact Center
Contact Center Chief Named as Influential Businesswoman Working Solutions chief executive and…
Is Your Customer Service Kick-Ass?
Customer Experience
Agents Step in Where Self-service Leaves Off Normally, I don’t associate the…
Five Trends for Travel and Hospitality in 2017
Sales/Growth
Consumers are Willing to Pay for Better Customer Experience For travelers, the…
What’s Really the Best Way to Manage Retail Seasonality?
Retail and Consumer Services
White Paper: What’s really the best way to manage retail seasonality? For…
Improving Private Equity ROI
Sales/Growth
Aggressively Improve ROI with These 5 Tips With public stock market levels…
Forbes, CNBC & Yahoo Finance Report on WSOL
Corporate News
Ranked in the Top 10 Companies for Remote Jobs From CNBC to…
Business Continuity Planning Checklist
Virtual Workforce Management
In business, the inevitable always comes. Shutdowns. Breakdowns. Letdowns. Best prepare beforehand.…
Steps to Ensure Business Continuity
Virtual Workforce Management
Steps to Ensure Business Continuity With today’s technology, mega-storms are predictable—hurricanes or…
Cloud Call Centers – Better for Business & Customers
Contact-Center Outsourcing
Cloud-based call centers have a host of benefits to both the organization…
What’s the “ketch” to business success?
Uncategorized
The karma of ketchup and how it applies to business in several…
Improve Call Center Performance with Diversification
Contact-Center Outsourcing
You’ve probably heard the expression: “We have met the enemy and he…