business_continuity, getting_prepared_for_disaster, getting_the_best_customer_service_home_agents

Steps to Ensure Business Continuity

Filed under: Post

Steps to Ensure Business Continuity With today’s technology, mega-storms are predictable—hurricanes or…

 

Read More →

Diversifying call center services

Improve Call Center Performance with Diversification

Filed under: Post

You’ve probably heard the expression: “We have met the enemy and he is us.”

 

Read More →