We match talent to task. Agents identify with customers and extend your brand.
Personalizing care to fulfill user expectations at every touchpoint.
Reaching out to customers after the sale to ensure ongoing satisfaction.
Providing white-glove service for select clientele with specific needs.
“Customers can tell if you care,” says agent Andréa.
So she smiles at them with her voice.
A series of epic winter storms buried the East Coast, forcing business shutdowns and event cancellations. No go and no show were not options for customers of a major ticket reseller, however.
As fans buttoned up, Working Solutions buttoned down. With little notice, 500 to 1,000 agent hours were added to handle the load, serving fans who were selling and buying tickets—storm after storm.
Pulled in specialists from our network of 110,000+ agents.
With little notice, added 500 to 1,000 agent hours.
Fans bought and sold tickets during historic blizzard.