Five Realities of Contact Center Customer Service Reps
Filed under: Resource
There’s nothing like real-world experience to put on-demand customer service in proper…
Contact Center Pipeline July 2019
Filed under: Resource
Although recent reports suggest that the size and rate of growth of…
Online Talent Platforms are Shaping the Future of Work
Filed under: Resource
Say what you will about the gig economy, the concept hold high…
Improving Contact Center Operations
Filed under: Resource
Happiness All Around to a “T” With year-end approaching, you probably have…
Business Continuity Checklist
Filed under: Resource
Before-all-hell-breaks-loose In business, the inevitable always comes. Shutdowns. Breakdowns. Letdowns. Best prepare…
Maximize Sales
Filed under: Resource
Maximizing Sales. Increasing Loyalty. A team of support specialists handled current customers…