Infographic

5 Call Center Myths vs. Facts

On-demand Agents Defy Myths

A recent Working Solutions survey of more than 2,000 of its customer service experts challenges five misconceptions about on-demand contact center agents versus brick-and-mortar call center reps.

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Working Solutions wanted to learn more about the myths about on-demand contact center agents and debunk them. Learn about how a resent survey challenges misconceptions.

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