Improving Customer Service Operations Throughout the Year

Dallas, Texas –In the December Contact Center Pipeline, April Wiita, vice president of Program Success at Working Solutions, offers this viewpoint “Improving Your Contact Center Operations: Happiness All Around – to a ‘T’.””

About Working Solutions

Twenty-two years ago, Working Solutions began as an idea that sparked an entire industry, on-demand contact center outsourcing. With clients across the United States and in Canada, the company today is a recognized industry leader in distributed business process solutions. Its virtual network of more than 110,000 registered agents handles sales, customer care and tech support for diverse industries, such as consumer services, retail, travel and hospitality. To learn more, visit www.workingsolutions.com.