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Welcome to Working Solutions. We offer independent contractor, work-at-home opportunities for folks located in either the United States or Canada.

We do not accept applicants located outside of the United States and Canada.

Blogs

Team of gig workers celebrating success in a flexible remote customer support environment

Overcoming GigCX Challenges: How to Build Scalable and Compliant Customer Support with Gig Workers

Customer Service Outsourcing

GigCX offers flexible, scalable customer support—but it also introduces challenges around compliance,…

Dalmatian playfully looks to the side with a tennis ball in their mouth

How Pet Brands Can Elevate Customer Experience and Drive Loyalty

Pet Care

Picture this: a pet owner, arms full of premium pet food, balancing…

A young female student sitting at the table, using headphones when studying

Unlocking Business Growth with On-Demand Virtual Customer Service

On Demand Contact Center

In today’s fast-paced world, businesses are constantly searching for strategies that not…

man taking a survey after the best customer experience

Finding the Right Customer Service Model to Improve Customer Satisfaction

Customer Experience

Today more than ever before, delivering exceptional customer experience (CX) can set…

Illustration of a diverse group of faces and ethnicities of women.

10 Influential Women Leading Customer Experience (CX) in 2025

Industry Insights

In the rapidly evolving field of customer experience (CX), where customer loyalty…

Working Solutions Regional Sales Director Ian Garlets talks at CCW Austin

A Glimpse into the Future of Customer Care: Trends and Insights from Customer Contact Week Austin

Industry Insights

Industry leaders from across the globe gathered in Austin for Customer Contact…

Our Business Development team pictured at an event in 2023

The Top 5 CX Events We Attended In 2023

Industry Insights

Customer experience (CX) events are excellent opportunities to learn about the latest…

Caring doctor helping senior patient call healthcare customer service

Navigating Peaks and Valleys: Adapting to Seasonal Demand in Healthcare Contact Centers

Healthcare and Insurance

Optimizing occupancy rates in the ever-evolving landscape of healthcare contact centers is…

Graphical treatment of the words "2024 CX"

2024 CX Trends: Embracing the Future of Customer-Centric Strategies

Industry Insights

The world of customer experience (CX) is in a perpetual state of…

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The Trust Factor: Why Live Agents Still Matter in the Age of Automation

Human-Centric CX

As CMO of Working Solutions, I see it every day: the pressure…

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Five Tips to Maximize Your Customer Service Tech Stack

Customer Service

Five tips to ensure you are maximizing your current technology.

Handsome smiling young man in formal clothing using smartphone

The Power of Personalization: Unlocking the 13% Opportunity for Brands

Customer Experience

In today’s hyper-competitive business landscape, delivering exceptional customer experiences is not just…

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